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HUB International
HUB International
Sponzor vizuma za kvalificirane delavceGostinstvoSvetovanjeZdravstveno varstvo
HUB International je zavarovalniški posrednik in družba za upravljanje tveganj, ki nudi storitve posameznikom in podjetjem. Ponuja rešitve na področju zavarovalnega kritja, ugodnosti za zaposlene in finančnega načrtovanja. Njeno delo zajema osebna in komercialna zavarovanja, ugodnosti za zaposlene, pokojninsko načrtovanje, upravljanje zasebnega premoženja ter svetovanje, osredotočeno na ljudi in tehnologijo. Družba podpira stranke v panogah, kot so kmetijstvo, gradbeništvo, finance, zdravstvo, gostinstvo, nepremičnine in promet. Storitve vključujejo tudi obravnavo škodnih zahtevkov in upravljanje tveganj ter usposabljanje in razvoj zaposlenih.
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Delovna mesta v podjetju

Client Advocate, Employee Benefits — HUB International

Resolve claims and benefit questions while helping HUB International clients and employees make better use of their benefit plans. Handle inbound inquiries, coordinate with employers and medical providers, and document eligibility and plan issues.

USZdružene države AmerikeCAKalifornija
21 $ – 24 $ / ura
Na lokacijiPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankZagovornik strank

Opis

  • Advocate for clients on employee benefit matters.
  • Help employees resolve benefit issues.
  • Explain how clients and employees can use and maximize their benefit plans.
  • Represent HUB International with knowledgeable, professional, and helpful service.
  • Manage inbound calls through a queue system.
  • Assist clients and employees with claims and benefit concerns.
  • Return calls and inquiries within 24 hours of receipt.
  • Resolve issues promptly.
  • Coordinate with employers, employees, and medical providers to address benefit issues.
  • Record activities to support accurate reporting of eligibility and plan issues.
  • Carry out other duties assigned by a supervisor or manager.

Zahteve

  • High school diploma or GED.
  • One to two years of healthcare claims processing or benefits administration experience is preferred.
  • Bilingual ability is preferred.
  • Communicate effectively and professionally, verbally and in writing, with internal and external customers.
  • Present information and respond to questions from managers, clients, customers, and the public.
  • Use Microsoft Office Suite and Outlook proficiently.
  • Address customer needs, seek feedback, and handle difficult or emotional situations promptly and accurately.
  • Calculate figures including discounts, interest, commissions, proportions, and percentages.
  • Gather relevant information, analyze issues, and solve problems in a timely and thorough manner.
  • Prioritize and organize multiple tasks and responsibilities.
  • Remain stationary for most of the workday.
  • Communicate and exchange information accurately.
  • Operate a computer and office productivity equipment.
  • Move about the office occasionally.

Ugodnosti

  • Comprehensive health benefits.
  • Health, dental, vision, life, and disability insurance.
  • Flexible spending and health savings accounts.
  • 401(k) and retirement savings match.
  • Paid time off.
  • Paid parental leave.
  • Wellbeing program.
  • Some positions may qualify for bonuses, equity, and commissions.
  • Structured training.
  • Licensing support.
  • Ongoing development opportunities.
  • Competitive pay.
  • Company-paid life and disability plans.
  • Collaborative, high-performing culture.
  • Community impact through HUB Gives.

Sorodna delovna mesta