HUB International
HUB International
HUB International एक बीमा ब्रोकरेज और जोखिम प्रबंधन फर्म है, जो व्यक्तियों और व्यवसायों को बीमा कवरेज, कर्मचारी लाभ और वित्तीय योजना संबंधी समाधान प्रदान करती है। इसका कार्य व्यक्तिगत और वाणिज्यिक बीमा, कर्मचारी लाभ, सेवानिवृत्ति योजना, निजी संपत्ति प्रबंधन तथा लोगों और प्रौद्योगिकी पर केंद्रित परामर्श तक फैला हुआ है। कंपनी कृषि, निर्माण, वित्त, स्वास्थ्य सेवा, आतिथ्य, रियल एस्टेट और परिवहन सहित विभिन्न क्षेत्रों के ग्राहकों को सेवाएँ देती है। इसकी सेवाओं में दावों और जोखिम प्रबंधन के साथ-साथ कर्मचारियों के प्रशिक्षण और विकास का समर्थन भी शामिल है।

Client Advocate, Employee Benefits — HUB International

Resolve claims and benefit questions while helping HUB International clients and employees make better use of their benefit plans. Handle inbound inquiries, coordinate with employers and medical providers, and document eligibility and plan issues.

विवरण

  • Advocate for clients on employee benefit matters.
  • Help employees resolve benefit issues.
  • Explain how clients and employees can use and maximize their benefit plans.
  • Represent HUB International with knowledgeable, professional, and helpful service.
  • Manage inbound calls through a queue system.
  • Assist clients and employees with claims and benefit concerns.
  • Return calls and inquiries within 24 hours of receipt.
  • Resolve issues promptly.
  • Coordinate with employers, employees, and medical providers to address benefit issues.
  • Record activities to support accurate reporting of eligibility and plan issues.
  • Carry out other duties assigned by a supervisor or manager.

आवश्यकताएँ

  • High school diploma or GED.
  • One to two years of healthcare claims processing or benefits administration experience is preferred.
  • Bilingual ability is preferred.
  • Communicate effectively and professionally, verbally and in writing, with internal and external customers.
  • Present information and respond to questions from managers, clients, customers, and the public.
  • Use Microsoft Office Suite and Outlook proficiently.
  • Address customer needs, seek feedback, and handle difficult or emotional situations promptly and accurately.
  • Calculate figures including discounts, interest, commissions, proportions, and percentages.
  • Gather relevant information, analyze issues, and solve problems in a timely and thorough manner.
  • Prioritize and organize multiple tasks and responsibilities.
  • Remain stationary for most of the workday.
  • Communicate and exchange information accurately.
  • Operate a computer and office productivity equipment.
  • Move about the office occasionally.

लाभ

  • Comprehensive health benefits.
  • Health, dental, vision, life, and disability insurance.
  • Flexible spending and health savings accounts.
  • 401(k) and retirement savings match.
  • Paid time off.
  • Paid parental leave.
  • Wellbeing program.
  • Some positions may qualify for bonuses, equity, and commissions.
  • Structured training.
  • Licensing support.
  • Ongoing development opportunities.
  • Competitive pay.
  • Company-paid life and disability plans.
  • Collaborative, high-performing culture.
  • Community impact through HUB Gives.

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