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HUB International
HUB International
Kvalificēta darbinieka vīzas sponsorsKonsultācijasVeselības aprūpeViesmīlība
HUB International ir apdrošināšanas brokeru un risku pārvaldības uzņēmums, kas privātpersonām un uzņēmumiem piedāvā apdrošināšanas, darbinieku labumu un finanšu plānošanas risinājumus. Uzņēmuma darbība ietver privāto un komerciālo apdrošināšanu, darbinieku labumus, pensiju plānošanu, privāto aktīvu pārvaldību un konsultācijas, kas vērstas uz cilvēkiem un tehnoloģijām. Uzņēmums apkalpo klientus dažādās nozarēs, tostarp lauksaimniecībā, būvniecībā, finansēs, veselības aprūpē, viesmīlībā, nekustamā īpašuma un transporta nozarē. Pakalpojumi ietver arī atlīdzību un risku pārvaldību, kā arī darbinieku apmācību un attīstību.
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Vakances uzņēmumā

Client Advocate, Employee Benefits — HUB International

Resolve claims and benefit questions while helping HUB International clients and employees make better use of their benefit plans. Handle inbound inquiries, coordinate with employers and medical providers, and document eligibility and plan issues.

USAmerikas Savienotās ValstisCAKalifornija
21 $ – 24 $ / stunda
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu interešu aizstāvisKlientu panākumi

Apraksts

  • Advocate for clients on employee benefit matters.
  • Help employees resolve benefit issues.
  • Explain how clients and employees can use and maximize their benefit plans.
  • Represent HUB International with knowledgeable, professional, and helpful service.
  • Manage inbound calls through a queue system.
  • Assist clients and employees with claims and benefit concerns.
  • Return calls and inquiries within 24 hours of receipt.
  • Resolve issues promptly.
  • Coordinate with employers, employees, and medical providers to address benefit issues.
  • Record activities to support accurate reporting of eligibility and plan issues.
  • Carry out other duties assigned by a supervisor or manager.

Prasības

  • High school diploma or GED.
  • One to two years of healthcare claims processing or benefits administration experience is preferred.
  • Bilingual ability is preferred.
  • Communicate effectively and professionally, verbally and in writing, with internal and external customers.
  • Present information and respond to questions from managers, clients, customers, and the public.
  • Use Microsoft Office Suite and Outlook proficiently.
  • Address customer needs, seek feedback, and handle difficult or emotional situations promptly and accurately.
  • Calculate figures including discounts, interest, commissions, proportions, and percentages.
  • Gather relevant information, analyze issues, and solve problems in a timely and thorough manner.
  • Prioritize and organize multiple tasks and responsibilities.
  • Remain stationary for most of the workday.
  • Communicate and exchange information accurately.
  • Operate a computer and office productivity equipment.
  • Move about the office occasionally.

Priekšrocības

  • Comprehensive health benefits.
  • Health, dental, vision, life, and disability insurance.
  • Flexible spending and health savings accounts.
  • 401(k) and retirement savings match.
  • Paid time off.
  • Paid parental leave.
  • Wellbeing program.
  • Some positions may qualify for bonuses, equity, and commissions.
  • Structured training.
  • Licensing support.
  • Ongoing development opportunities.
  • Competitive pay.
  • Company-paid life and disability plans.
  • Collaborative, high-performing culture.
  • Community impact through HUB Gives.

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