Kantar
Kantar
Kantar este o companie globală de consultanță și analiză a datelor, care ajută organizațiile să ia decizii mai bune cu privire la consumatori, mărci și piețe. Activitatea sa combină cercetarea, analiza, produsele tehnologice și platformele digitale în domenii precum strategia de brand, comportamentul consumatorilor, eficiența creativă și experiența clienților. Kantar sprijină organizații din sectoare precum industria auto, bunurile de larg consum, energia, serviciile financiare, media, comerțul cu amănuntul și tehnologia, oferind îndrumare bazată pe dovezi pentru creștere, inovare și îmbunătățirea performanței mărcilor. Cu aproximativ 28.000 de angajați care lucrează pe piețe din întreaga lume, Kantar reunește expertiză în marketing, consultanță și media pentru a transforma datele complexe despre audiențe și piețe în informații practice pentru afaceri.

Vice President, Client Service — Chicago Hybrid

Lead Kantar’s Brand Performance client accounts, research delivery, and revenue growth in a Chicago-based hybrid role. Advise clients, manage teams, and turn brand insights into business impact for global organizations.

Descriere

  • Serve as a trusted adviser to Kantar clients and employees
  • Build and expand the team’s book of business
  • Help Kantar’s brand experts deliver data-driven insights
  • Support Brand Performance resourcing, proposals, training, and hiring
  • Deliver profitable Brand Performance work across approximately $5–7M in revenue
  • Lead new business opportunities to sustain and expand the book of business
  • Foster purposeful collaboration across solutions and strategic client relationships
  • Build trusted relationships with key client stakeholders
  • Lead mid-sized to large complex accounts and oversee day-to-day project engagement
  • Provide guidance across expertise, thought leadership, design, storytelling, and client management
  • Uphold client service standards and increase client satisfaction
  • Advise on research design, including surveys, sampling, specifications, and deliverables
  • Serve as the escalation point for assigned accounts and drive issues through resolution
  • Manage direct reports and broader team members against utilization and Brand Performance targets
  • Coach account teams and team members through regular feedback
  • Coordinate Brand Performance training needs with other leaders
  • Strengthen employee engagement and Brand Performance team culture

Cerințe

  • Bring established experience as a trusted adviser with a strong understanding of brand research and its role within a broader ecosystem
  • Own revenue targets and help develop the team’s book of business
  • Consistently deliver high-quality data and insights to clients
  • Lead mid-sized to large complex accounts
  • Demonstrate expertise in research design, including surveys, sampling, specifications, and deliverables
  • Apply thought leadership, storytelling, and client management skills
  • Drive growth by delivering value and proactively identifying opportunities to evolve programs
  • Manage two to three direct reports or broader team members
  • Manage utilization targets and Brand Performance objectives
  • Give constructive feedback, provide coaching, and address performance gaps
  • Contribute to strategic priorities, training, employee engagement, and team culture

Beneficii

  • Medical plans offering comprehensive and affordable coverage across a range of health services
  • Health Savings Account and Flexible Spending Account options
  • Dental and vision coverage alongside benefits for individual healthcare needs
  • Wellness program
  • 401(k) plan with company match
  • Tuition reimbursement
  • Commuter benefits
  • Unlimited paid time off
  • Flexible working approach
  • Mental health and wellbeing support
  • Performance-based pay culture with opportunities for career progression

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