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Iron Mountain
Iron Mountain
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică
Iron Mountain oferă servicii de gestionare a informațiilor și logistică, ajutând organizațiile să își protejeze, să își organizeze și să își valorifice practic activele fizice și digitale. Activitatea sa include depozitarea arhivelor, transformarea digitală, securitatea datelor și a infrastructurii IT, gestionarea ciclului de viață al activelor, depozitarea și logistica. Deservind sectoare precum serviciile financiare, sănătatea, sectorul public și energia în peste 60 de țări, Iron Mountain combină infrastructura fizică securizată cu tehnologii precum platforma InSight Digital Experience Platform pentru a conecta și gestiona informațiile. Compania pune accent și pe sustenabilitate, alături de securitate, sprijinind clienții să extindă valoarea datelor și activelor lor.
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Senior Transformation and Continuous Improvement Specialist – Bangalore Hybrid

Lead strategic transformation at Iron Mountain across records, data, and digital service operations in a hybrid Bangalore role. Drive AI-enabled automation, service architecture, continuous improvement, and cross-functional governance.

INIndiaHibridNormă întreagăSeniorLiderLimbă Obligatorie: englezăGeneral

Descriere

  • Own strategic transformation programs from initial assessment through implementation and benefits realization.
  • Apply Lean Six Sigma, root cause analysis, and standard work to improve productivity, turnaround times, quality, and margins.
  • Design and deliver customer-focused digital service models.
  • Define physical and platform operating requirements, governance structures, and KPI/ SLA frameworks.
  • Manage platform releases, user acceptance testing, and post-launch stabilization.
  • Identify, prioritize, and deliver operational applications of Agentic AI, Generative AI, intelligent document processing, robotics, and predictive analytics.
  • Develop human-in-the-loop operating models for high-volume digital workflows.
  • Partner with Operations, Technology, Product, and executive leadership teams.
  • Implement change management plans and program governance.
  • Present transformation roadmaps and return-on-investment outcomes to senior leaders.
  • Improve operational controls, documentation, and compliance frameworks using methods such as FMEA.
  • Reduce operational risk and sustain audit readiness for SOC and SSAE Type II standards.

Cerințe

  • At least eight years of progressive experience in continuous improvement, operational excellence, digital transformation, strategy, or management consulting.
  • Strong understanding of high-volume digital operations, intelligent document processing, business process outsourcing, shared services, and automation technologies including Agentic AI, Generative AI, and robotics.
  • Demonstrated ability to structure complex operational challenges, apply Lean Six Sigma and process optimization methods, manage cross-functional programs, and align executive stakeholders.
  • Bachelor’s degree in a relevant discipline.
  • Lean Six Sigma certification is highly valued.
  • Experience scaling solutions across global delivery environments in India and North America is highly valued.
  • Willingness and ability to work in a hybrid environment.
  • Ability to travel up to 50%.
  • Eligibility to obtain and maintain a U.S. Government security clearance.

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