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IT Systems Engineer, Infrastructure and Modern Workplace
Sonic Healthcare Germany GmbH & Co. KGManage Windows, VMware, Intune, and Microsoft 365 systems supporting secure IT operations for Sonic Healthcare’s medical laboratories.
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NewRocket este un partener global de consultanță și tehnologie pentru ServiceNow, care ajută organizațiile mari să răspundă unor nevoi de afaceri complexe prin servicii de consultanță, transformare, implementare și servicii gestionate. Activitatea sa acoperă dezvoltarea platformelor și integrările, securitatea, gestionarea riscurilor și reziliența, precum și excelența tehnologică, cu un accent puternic pe îmbunătățirea experiențelor clienților și angajaților. NewRocket oferă, de asemenea, expertiză în designul interfețelor și al experienței utilizatorului pentru modernizarea fluxurilor de lucru, ajutând organizațiile să își eficientizeze procesele în sectoare precum consultanța, sănătatea, asigurările, educația, serviciile financiare și sectorul public.
Senior ServiceNow TSM/OMT Software Engineer (India Remote)
Build ServiceNow TSM/OMT applications for work orders, scheduling, and dispatch. Support enterprise service mapping, discovery, event management, and CMDB integrations for NewRocket clients.
Descriere
- Build customer applications for work-order management, scheduling, and dispatch with ServiceNow TSM/OMT.
- Work with stakeholders to define essential functionality across customized ServiceNow instances.
- Improve ServiceNow event rules to maintain accurate CMDB relationships.
- Partner with technical subject-matter experts to gather environment details for service mapping and event-related work.
Cerințe
- Hands-on experience with ServiceNow TSM/OMT.
- Ability to understand, communicate, and implement TSM/OMT solutions.
- Ability to create interfaces for different user groups using custom application models or Service Portals.
- Experience building integrated logic and functional components that connect ServiceNow internal services and APIs through REST.
- Understanding of enterprise service-oriented and distributed application architectures, including web services, data access and persistence, and client/server systems.
- Understanding of credentialless and credential-based Discovery.
- Ability to install, configure, and integrate ServiceNow TSM/OMT products for Discovery, Service Mapping, certification management, Service Graph Connectors, and multisource CMDBs.
- Ability to prevent duplicate configuration items through CI identifiers.
- Ability to extend Horizontal Discovery with custom infrastructure and application patterns.
- Knowledge of configuring, administering, and maintaining MID Servers.
- Proficiency using the command-line console for Service Mapping.
- Ability to work with and migrate Service Mapping patterns between environments.
- Proficiency configuring Service Mapping Identification Rules.
- Knowledge of discovering multi-tier services, including advanced Service Mapping pattern configuration.
Beneficii
- A healthy balance between work and personal life.
- A collaborative culture that encourages innovation.
- Support for ongoing professional development.
- A demonstrated commitment to diversity and inclusion.
- An equal-opportunity workplace.
- Support for workplace accommodations related to disabilities.
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