Randstad
Randstad
Randstad este o companie globală de recrutare și resurse umane care îi ajută pe oameni să își găsească un loc de muncă și sprijină organizațiile în planificarea forței de muncă și gestionarea talentelor. Serviciile sale includ recrutare temporară și permanentă, managementul forței de muncă, externalizarea proceselor de recrutare, programe de servicii gestionate, administrarea salariilor, platforme pentru talente și consultanță. Compania activează în domenii precum consultanța, marketingul și logistica, combinând expertiza în recrutare cu soluții digitale de resurse umane și punând accent pe incluziune și pe practici sustenabile de ocupare a forței de muncă.

Senior Credit and Collections Specialist - Chennai Onsite

Senior credit and collections specialist managing overdue accounts, customer disputes, payment terms, and collection actions. The role supports credit-loss forecasting and credit-related decisions at Randstad in Chennai.

Descriere

  • Analyze accounts for collection under direct supervision.
  • Review customer records and recommend collection actions, next steps, and payment terms.
  • Prepare and issue letters to delinquent accounts.
  • Support investigations into complaints of moderate complexity.
  • Recommend corrections for accounting errors.
  • Help resolve collection-related matters.
  • Collaborate with existing customers, including potential site visits, to investigate and resolve collection issues.
  • Apply data analytics and credit risk models to historical data to forecast future credit losses.
  • Support credit-related decision-making processes.
  • Communicate with customers about complex accounts and significant overdue balances.
  • Build positive customer relationships while resolving outstanding issues.
  • Provide informal guidance to new team members when needed.

Cerințe

  • Practical working knowledge of the relevant discipline.
  • Foundational understanding of concepts and procedures in related disciplines.
  • Familiarity with the company, its processes, and its customers.
  • Ability to complete a variety of assignments within the discipline.
  • Ability to apply established guidelines or policies to assess situations and resolve problems.
  • Ability to communicate factual, sometimes complex and changing information clearly in straightforward situations.

Beneficii

  • A culture that supports continuous learning.
  • A structured framework for career development.
  • Opportunities for personal and professional growth.
  • Encouragement to explore ideas beyond the immediate role.
  • An entrepreneurial working culture.
  • A collaborative, team-focused environment.
  • A workplace built on mutual trust.

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