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NCR Atleos
NCR Atleos
FintechÎntreprindereServicii bancare
NCR Atleos dezvoltă tehnologii financiare de autoservire pentru bănci, instituții financiare și comercianți cu amănuntul din întreaga lume. Produsele și serviciile sale includ bancomatul ca serviciu, software pentru bancomate, operațiuni de bancomate gestionate, acces la numerar fără card și retrageri de numerar prin telefonul mobil. Prin combinarea infrastructurii pentru bancomate, a software-ului și a externalizării end-to-end, compania ajută organizațiile să extindă accesul la numerar, simplificând în același timp operațiunile și îmbunătățind experiența clienților. NCR Atleos operează o rețea globală independentă de bancomate și colaborează cu sectoarele bancar, fintech și al tehnologiei pentru întreprinderi.
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Resident Field Technician I – ATMs | NCR Atleos

Install, maintain, and repair ATMs and financial equipment for NCR Atleos in Imperatriz. Support reliable operations and positive customer experiences.

BRBraziliaRemoteNormă întreagăSeniorLiderLimbă Obligatorie: portughezăGeneralTehnician

Descriere

  • Install, maintain, and repair equipment across an assigned territory or region
  • Address customer concerns by resolving issues or escalating them to the supervisor, territory manager, or Control Tower
  • Store parts at home, receive and ship materials, and maintain accurate inventory records
  • Resolve customer incidents to satisfaction or within agreed service levels
  • Support low-complexity financial products and services, including ATMs
  • Complete minor repairs and component replacements on Level I equipment such as PCs, workstations, peripherals, printers, and front-end POS systems
  • Provide first-line maintenance for ATMs and kiosks
  • Assist with site preparation, including cable installation, equipment setup, and basic testing
  • Perform modular swaps and replace units when required
  • Build customer relationships and maintain informal local communication channels with account contacts
  • Represent NCR positively in customer interactions
  • Carry out scheduled preventive maintenance on assigned products
  • Diagnose faults, perform minor repairs, and replace module-level components
  • Follow required safety procedures when working with ATMs or inside financial institutions

Cerințe

  • Technical high school diploma
  • Registration with the Federal Council of Industrial Technicians (CFT)
  • Valid Category B or higher driver’s license
  • Proof of two-dose COVID-19 vaccination
  • 0–1 year of related experience
  • Proficiency with Microsoft Office
  • Experience using Windows operating systems
  • Experience maintaining and supporting PC hardware
  • A+ ITE certification or a diploma in Electronics and Communications Engineering
  • Strong problem-solving ability
  • Capacity to learn new skills quickly
  • Successful completion of the position’s applicable screening criteria

Beneficii

  • Equal employment opportunity
  • Training, advancement, and compensation determined by job-related qualifications, skills, and performance
  • Ability to work with minimal supervision
  • Opportunities to develop new skills

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