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Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.
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Locurile de muncă ale companiei

Remote Sports Sales Coordinator, Email and SMS Marketing

Manage email and SMS campaigns that drive sports facility bookings and repeat participation. Coordinate sales follow-ups, pickup games, customer communications, and marketing automations.

BRBrazilia
800 $ – 1.000 $ / lună
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăVânzări

Descriere

  • Plan and send email and SMS campaigns for facility bookings, pickup games, registrations, and offers
  • Group audiences by location, sport, interests, booking history, and engagement
  • Create and refine welcome, lead follow-up, incomplete booking, reminder, repeat booking, and win-back automations
  • Write clear English copy and adapt brand assets for mobile-friendly emails
  • Verify audiences, dates, time zones, prices, links, personalization, and suppression rules before sending
  • Track delivery failures, bounces, complaints, and opt-outs; maintain consent records and list health
  • Test messages, timing, offers, and customer journeys; report on enquiries, bookings, repeat participation, revenue, and engagement
  • Keep facility availability, dates, time slots, capacity, and approved prices accurate
  • Handle sports-space enquiries, suggest available options, prepare approved quotes, and follow bookings through payment confirmation
  • Manage the sales pipeline, record customer commitments, and follow up on renewals and repeat bookings
  • Confirm availability and exceptions with operations before making commitments; escalate issues beyond your authority
  • Create and update pickup-game listings with location, schedule, capacity, price, and player instructions
  • Track registrations and capacity, using targeted outreach to fill open spots
  • Coordinate with local hosts and venue contacts
  • Answer player questions, manage waitlists, and share approved changes
  • Flag games with low enrollment, host shortages, or venue issues; escalate cancellation, refund, and safety decisions
  • Record attendance, feedback, and repeat participation to improve future games
  • Learn inventory, customer journeys, and operating procedures; review campaigns and establish follow-up and quality checks
  • Manage the campaign calendar and sales pipeline, and improve priority automations and pickup-game coordination

Cerințe

  • Practical experience creating email campaigns and automations
  • Hands-on experience with SMS marketing
  • Strong written and spoken English for conversations with North American customers
  • Confidence following up with leads, explaining offers, and asking for bookings
  • Careful attention to schedules, prices, customer records, and competing deadlines
  • Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools
  • Comfort using spreadsheets and reports to assess conversion, bookings, and campaign results
  • Reliable communication and ownership of follow-up until issues are resolved
  • Availability to work evenings and weekends in Toronto or Eastern time
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful
  • Complete the Culture Index survey
  • Complete the Criteria GAME assessment in English

Beneficii

  • Remote work from Latin America
  • Expected variable commissions of US$500–US$1,000
  • Evening and weekend schedule to be agreed before hiring
  • Commission terms to be agreed before hiring

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