Community Sports Partners ұйымы Онтарионың Миссиссога қаласында жоғары деңгейлі жабық және ашық спорт нысандары мен қоғамдық бағдарламаларды басқарады. Оның нысандарына футбол, регби, допты хоккей, баскетбол және волейбол сияқты спорт түрлеріне арналған кәсіби деңгейдегі жасанды шөп алаңдары, спорт залдары, LED жарықтандыру жүйесі, трибуналар және қосымша жағдайлар кіреді. Ұйым SportStars, HoopStars, Mississauga Soccer және Volleyball Mississauga сияқты бағдарламалар мен лигалар арқылы жасөспірімдер мен ересек спортшыларға қызмет көрсетеді. Сондай-ақ онлайн брондау жүйесі және қолжетімділікті нақты уақыт режимінде көрсетіп, брондауды басқаруға мүмкіндік беретін RecRivals қолданбасы арқылы нысандарды жалға алуды, турнирлерді және жаттығу броньдарын үйлестіреді. Оның негізгі нысандары Applewood Heights және Gordon Graydon аумақтарында орналасқан.
Remote Sports Sales Coordinator, Email and SMS Marketing
Manage email and SMS campaigns that drive sports facility bookings and repeat participation. Coordinate sales follow-ups, pickup games, customer communications, and marketing automations.
Сипаттама
- Plan and send email and SMS campaigns for facility bookings, pickup games, registrations, and offers
- Group audiences by location, sport, interests, booking history, and engagement
- Create and refine welcome, lead follow-up, incomplete booking, reminder, repeat booking, and win-back automations
- Write clear English copy and adapt brand assets for mobile-friendly emails
- Verify audiences, dates, time zones, prices, links, personalization, and suppression rules before sending
- Track delivery failures, bounces, complaints, and opt-outs; maintain consent records and list health
- Test messages, timing, offers, and customer journeys; report on enquiries, bookings, repeat participation, revenue, and engagement
- Keep facility availability, dates, time slots, capacity, and approved prices accurate
- Handle sports-space enquiries, suggest available options, prepare approved quotes, and follow bookings through payment confirmation
- Manage the sales pipeline, record customer commitments, and follow up on renewals and repeat bookings
- Confirm availability and exceptions with operations before making commitments; escalate issues beyond your authority
- Create and update pickup-game listings with location, schedule, capacity, price, and player instructions
- Track registrations and capacity, using targeted outreach to fill open spots
- Coordinate with local hosts and venue contacts
- Answer player questions, manage waitlists, and share approved changes
- Flag games with low enrollment, host shortages, or venue issues; escalate cancellation, refund, and safety decisions
- Record attendance, feedback, and repeat participation to improve future games
- Learn inventory, customer journeys, and operating procedures; review campaigns and establish follow-up and quality checks
- Manage the campaign calendar and sales pipeline, and improve priority automations and pickup-game coordination
Талаптар
- Practical experience creating email campaigns and automations
- Hands-on experience with SMS marketing
- Strong written and spoken English for conversations with North American customers
- Confidence following up with leads, explaining offers, and asking for bookings
- Careful attention to schedules, prices, customer records, and competing deadlines
- Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools
- Comfort using spreadsheets and reports to assess conversion, bookings, and campaign results
- Reliable communication and ownership of follow-up until issues are resolved
- Availability to work evenings and weekends in Toronto or Eastern time
- Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful
- Complete the Culture Index survey
- Complete the Criteria GAME assessment in English
Артықшылықтар
- Remote work from Latin America
- Expected variable commissions of US$500–US$1,000
- Evening and weekend schedule to be agreed before hiring
- Commission terms to be agreed before hiring