Product Designer, Remote in Poland
MWDN
Design complex sales workflows, dashboards, and responsive product experiences for an online cyber defense provider. Partner with developers and help evolve the design system.
Deschide
Kojo dezvoltă software care îi ajută pe antreprenorii din construcții să gestioneze achiziția de materiale, uneltele și stocurile pentru proiecte. Platforma sa sprijină echipele de instalații mecanice, beton, acoperișuri, instalații electrice și pardoseli, reunind planificarea, achizițiile, urmărirea comenzilor, recepția și plățile într-un singur flux de lucru. Kojo se conectează și la sistemele ERP și de management al proiectelor existente, ajutând antreprenorii să reducă introducerea manuală a datelor, să îmbunătățească precizia comenzilor cu ajutorul instrumentelor AI și să țină evidența disponibilității și costurilor materialelor. Compania se concentrează pe operațiunile din construcții, unde coordonarea fiabilă a achizițiilor și stocurilor poate susține realizarea mai productivă a proiectelor.
Revenue Operations Support Analyst
Support Kojo’s revenue operations by managing Salesforce quotes, orders, and DocuSign workflows. Keep commercial records accurate and help improve RevOps processes.
Descriere
- Prepare tailored quotes and order forms covering complex contract terms, amendments, and credits.
- Create and update opportunities, quotes, order forms, and DocuSign envelopes.
- Troubleshoot quote and DocuSign problems involving synchronization, deal details, pricing, signatures, and Closed Won errors.
- Track approval status and confirm required deal approvals before agreements are sent.
- Manage account ownership and routing updates, credits, duplicate record merges, Salesforce field and access issues, renewal discrepancies, cancellations, and RevOps tool questions.
- Review incoming requests, solve issues, escalate Salesforce work as needed, and update requesters.
- Check Salesforce dates, amounts, products, and credits against signed agreements.
- Confirm required renewal opportunities are in place and maintain clean data for cancellations and amendments.
- Spot recurring request patterns and define needs for templates, fields, validation rules, flows, or self-service documentation.
- Work with the Revenue Operations Coordinator, sales representatives, Customer Success Managers, and customers.
Cerințe
- At least two years in revenue operations, deal desk, sales operations, order management, or Salesforce support at a B2B SaaS company.
- Practical Salesforce experience with the Opportunity, Quote, and Product data model.
- Comfort using Salesforce reports, list views, and bulk updates.
- Experience configuring Salesforce fields, picklists, validation rules, page layouts, and simple flows.
- Salesforce Administrator certification or equivalent experience.
- Experience using DocuSign templates, merge fields and tabs, routing, reminders, and expiration settings.
- Experience calculating contract prorations, co-terms, day counts, split payment schedules, and multi-year totals.
- Ability to make precise edits to order forms in Word.
- Accurate written English and spoken English sufficient for daily team working sessions.
- Based in Latin America.
- Able to overlap with US Central time for at least four hours each day.
- Flexible availability during the final week of each quarter.
Beneficii
- Equity grant for new hires.
- Full range of perks and benefits for full-time employees based in the United States.
- Fully remote work arrangement across North and South America.
- Work remotely during business hours aligned with the employee’s local time zone.
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