Kojo
Kojo
Kojo builds software for trade contractors to manage material procurement, tools, and inventory across construction projects. Its platform supports the work of mechanical, concrete, roofing, electrical, and flooring teams, bringing planning, purchasing, order tracking, receiving, and payment into one workflow. Kojo also connects with existing ERP and project management systems, helping contractors reduce manual data entry, improve order accuracy with AI tools, and keep up with material availability and costs. The company’s focus is construction operations, where reliable purchasing and inventory coordination can support more productive project delivery.

Revenue Operations Support Analyst

Support Kojo’s revenue operations by managing Salesforce quotes, orders, and DocuSign workflows. Keep commercial records accurate and help improve RevOps processes.

Apraksts

  • Prepare tailored quotes and order forms covering complex contract terms, amendments, and credits.
  • Create and update opportunities, quotes, order forms, and DocuSign envelopes.
  • Troubleshoot quote and DocuSign problems involving synchronization, deal details, pricing, signatures, and Closed Won errors.
  • Track approval status and confirm required deal approvals before agreements are sent.
  • Manage account ownership and routing updates, credits, duplicate record merges, Salesforce field and access issues, renewal discrepancies, cancellations, and RevOps tool questions.
  • Review incoming requests, solve issues, escalate Salesforce work as needed, and update requesters.
  • Check Salesforce dates, amounts, products, and credits against signed agreements.
  • Confirm required renewal opportunities are in place and maintain clean data for cancellations and amendments.
  • Spot recurring request patterns and define needs for templates, fields, validation rules, flows, or self-service documentation.
  • Work with the Revenue Operations Coordinator, sales representatives, Customer Success Managers, and customers.

Prasības

  • At least two years in revenue operations, deal desk, sales operations, order management, or Salesforce support at a B2B SaaS company.
  • Practical Salesforce experience with the Opportunity, Quote, and Product data model.
  • Comfort using Salesforce reports, list views, and bulk updates.
  • Experience configuring Salesforce fields, picklists, validation rules, page layouts, and simple flows.
  • Salesforce Administrator certification or equivalent experience.
  • Experience using DocuSign templates, merge fields and tabs, routing, reminders, and expiration settings.
  • Experience calculating contract prorations, co-terms, day counts, split payment schedules, and multi-year totals.
  • Ability to make precise edits to order forms in Word.
  • Accurate written English and spoken English sufficient for daily team working sessions.
  • Based in Latin America.
  • Able to overlap with US Central time for at least four hours each day.
  • Flexible availability during the final week of each quarter.

Priekšrocības

  • Equity grant for new hires.
  • Full range of perks and benefits for full-time employees based in the United States.
  • Fully remote work arrangement across North and South America.
  • Work remotely during business hours aligned with the employee’s local time zone.

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