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Remote Recruitment
Remote Recruitment
11 – 50 Angajați
ConsultanțăLogisticăMarketing
Remote Recruitment este o companie de recrutare care ajută firmele să angajeze de la distanță profesioniști calificați, punând accent pe talentele din Africa de Sud. Serviciile sale acoperă roluri de la nivel începător până la poziții de conducere executivă, în domenii precum consultanță, marketing și logistică. Compania sprijină angajatorii în administrarea salarizării, a resurselor umane și a aspectelor juridice pentru personalul recrutat, contribuie la soluționarea deficitului de competențe și a constrângerilor bugetare privind recrutarea și oferă înlocuiri gratuite pentru o perioadă de până la 12 luni.
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Locurile de muncă ale companiei

Remote IT Helpdesk Agent in South Africa

Provide first-line IT support remotely from South Africa, handling tickets, account access and device issues. Join a UK-based team and work UK business hours.

ZAAfrica de Sud
23.000 R – 25.000 R / lună
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență IT
Cloud

Descriere

  • Record, prioritize and resolve first-line support requests.
  • Reset passwords and administer user accounts.
  • Configure and troubleshoot laptops, email and software.
  • Escalate complex problems with clear documentation.
  • Maintain accurate, up-to-date knowledge base articles.
  • Diagnose staff technology problems, resolving them or escalating as needed.
  • Track support tickets through to resolution.
  • Collaborate with a UK-based team using modern cloud tools.

Cerințe

  • Background in an IT helpdesk or technical support position.
  • Experience using a ticketing platform such as Zendesk or Freshdesk.
  • Practical knowledge of Microsoft 365 and Windows.
  • Strong written English and the ability to explain solutions clearly.
  • A dependable laptop and stable fibre internet connection.
  • CompTIA A+ or an equivalent certification is an advantage.
  • Experience administering Google Workspace is an advantage.
  • Familiarity with remote assistance software such as TeamViewer is an advantage.
  • Must be based in South Africa and work remotely from there.

Beneficii

  • Full-time position that is fully remote.
  • Work 09:00–17:00 UK time (11:00–19:00 SAST).
  • Structured onboarding and ongoing support.
  • Build a stable remote career with a UK employer.
  • Work from home using your existing equipment.
  • Recruitment team guidance from application through your first day.

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