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Pitney Bowes
Pitney Bowes
Sponsor pentru viza H1BConsultanțăLogisticăMarketing
Pitney Bowes este o companie de tehnologie care activează în domeniile logisticii, consultanței și marketingului. Produsele și serviciile sale includ soluții SaaS pentru expediere, tehnologii poștale și servicii financiare care ajută întreprinderile mici, marile companii și organizațiile guvernamentale să gestioneze circulația corespondenței și a coletelor. Compania reunește software, inginerie, servicii pentru clienți, finanțe și operațiuni de depozit pentru a sprijini comerțul digital și a simplifica procesele complexe de expediere și gestionare a corespondenței.
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Locurile de muncă ale companiei

Remote Collections Account Specialist - Pitney Bowes

Remote, full-time role managing collections, billing corrections, reconciliations, and account maintenance for Pitney Bowes SendTech clients in the United States.

USStatele Unite ale Americii
18 $ / oră
RemoteNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăColecții

Descriere

  • Ensure accurate and timely billing and collections support for high-value SendTech clients
  • Address client needs through internal and external process partners to support satisfaction
  • Resolve assigned transactions and client issues involving delinquent balances
  • Collect overdue balances across multiple business lines
  • Correct billing discrepancies while preserving account accuracy in relevant systems
  • Clean and update accounts through payment application, reconciliation, purchase order and cost center changes, billing consolidation, invoice correction, inventory updates, and quote preparation
  • Coordinate with invoicing, account maintenance, collections, and sales support teams
  • Handle client questions and service requests
  • Build effective working relationships across Pitney Bowes business units
  • Plan and complete daily work within required timeframes
  • Perform additional assigned responsibilities

Cerințe

  • At least two years of client service experience
  • Previous collections, account management, or billing reconciliation experience is preferred
  • Demonstrated time-management skills
  • Excellent professional written and verbal communication
  • Ability to work independently, prioritize scheduled daily tasks, and contribute effectively within a team
  • Strong organizational abilities
  • Advanced Microsoft Office Suite experience is preferred
  • Strong interpersonal skills and the ability to collaborate with others
  • Careful attention to detail
  • Excellent analytical and problem-solving abilities
  • Credit review is part of the background screening
  • Availability for a scheduled 8.5-hour Monday through Friday daytime shift between 7:00 a.m. and 9:00 p.m. CST
  • Ability to work remotely with suitable accommodations for a client-facing environment

Beneficii

  • Career growth and development opportunities
  • An inclusive workplace that values diverse perspectives and ideas
  • Challenging, distinctive opportunities to contribute to an organization undergoing transformation
  • Comprehensive global benefits through PB Benefits and Wellbeing Programs

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