Pitney Bowes
Pitney Bowes
Pitney Bowes लॉजिस्टिक्स, कंसल्टिंग और मार्केटिंग के क्षेत्र में काम करने वाली एक प्रौद्योगिकी कंपनी है। इसके उत्पादों और सेवाओं में SaaS शिपिंग समाधान, डाक प्रौद्योगिकी और वित्तीय सेवाएँ शामिल हैं, जो छोटे व्यवसायों, बड़े उद्यमों और सरकारी संगठनों को डाक और पार्सल की आवाजाही प्रबंधित करने में सहायता करती हैं। कंपनी सॉफ्टवेयर, इंजीनियरिंग, ग्राहक सेवाओं, वित्त और वेयरहाउस संचालन को एक साथ लाकर डिजिटल कॉमर्स को समर्थन देती है और जटिल डाक व शिपिंग प्रक्रियाओं को सरल बनाती है।

Remote Collections Account Specialist - Pitney Bowes

Remote, full-time role managing collections, billing corrections, reconciliations, and account maintenance for Pitney Bowes SendTech clients in the United States.

विवरण

  • Ensure accurate and timely billing and collections support for high-value SendTech clients
  • Address client needs through internal and external process partners to support satisfaction
  • Resolve assigned transactions and client issues involving delinquent balances
  • Collect overdue balances across multiple business lines
  • Correct billing discrepancies while preserving account accuracy in relevant systems
  • Clean and update accounts through payment application, reconciliation, purchase order and cost center changes, billing consolidation, invoice correction, inventory updates, and quote preparation
  • Coordinate with invoicing, account maintenance, collections, and sales support teams
  • Handle client questions and service requests
  • Build effective working relationships across Pitney Bowes business units
  • Plan and complete daily work within required timeframes
  • Perform additional assigned responsibilities

आवश्यकताएँ

  • At least two years of client service experience
  • Previous collections, account management, or billing reconciliation experience is preferred
  • Demonstrated time-management skills
  • Excellent professional written and verbal communication
  • Ability to work independently, prioritize scheduled daily tasks, and contribute effectively within a team
  • Strong organizational abilities
  • Advanced Microsoft Office Suite experience is preferred
  • Strong interpersonal skills and the ability to collaborate with others
  • Careful attention to detail
  • Excellent analytical and problem-solving abilities
  • Credit review is part of the background screening
  • Availability for a scheduled 8.5-hour Monday through Friday daytime shift between 7:00 a.m. and 9:00 p.m. CST
  • Ability to work remotely with suitable accommodations for a client-facing environment

लाभ

  • Career growth and development opportunities
  • An inclusive workplace that values diverse perspectives and ideas
  • Challenging, distinctive opportunities to contribute to an organization undergoing transformation
  • Comprehensive global benefits through PB Benefits and Wellbeing Programs

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