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Bosta
Bosta
201 – 500 Angajați
Comerț electronicLogistică
Bosta oferă servicii de livrare peste noapte, susținute de tehnologie, pentru companiile de comerț electronic din Egipt și Arabia Saudită. Fondată în 2017, compania combină operațiunile logistice cu instrumente digitale care ajută firmele să gestioneze comenzile, să monitorizeze livrările și să păstreze legătura cu curierii printr-un singur sistem integrat. Activitatea sa se află la intersecția dintre logistică și comerțul electronic, sprijinind operațiuni de livrare mai eficiente pentru companiile online aflate în creștere.
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Locurile de muncă ale companiei

Junior Account Manager, Hybrid in Egypt

Manage client relationships for Bosta’s e-commerce delivery service in Egypt. Coordinate account solutions, performance metrics, service usage, and internal teams.

EGEgiptHibridNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăManager de conturiVânzări

Descriere

  • Serve as clients’ main contact and build lasting working relationships.
  • Support clients by email, phone, virtual presentations, screen sharing, and in-person meetings.
  • Build trusted advisor relationships with key accounts and client stakeholders.
  • Deliver solutions on time and in line with client needs and objectives.
  • Update internal and external stakeholders on monthly and quarterly initiatives.
  • Forecast and monitor key account metrics and goals.
  • Take ownership of new requests and identify ways to add value to the department and organization.
  • Maintain client satisfaction through responsive day-to-day service.
  • Track and analyze how customers use Bosta’s service.
  • Coordinate between customers and internal teams.

Cerințe

  • Have spent at least six months in the same role at Bosta.
  • Have maintained a quality score or KPI result of 85% or higher over the past six months.
  • Have no prior warnings.

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