Bosta
Bosta
201 – 500 Darbinieki
Elektroniskā komercijaLoģistika
Bosta nodrošina tehnoloģijās balstītu piegādi nākamajā dienā e-komercijas uzņēmumiem Ēģiptē un Saūda Arābijā. Uzņēmums, kas dibināts 2017. gadā, apvieno loģistikas operācijas ar digitāliem rīkiem, kas palīdz uzņēmumiem pārvaldīt pasūtījumus, uzraudzīt piegādes un uzturēt saziņu ar kurjeriem, izmantojot vienotu integrētu sistēmu. Tā darbība atrodas loģistikas un e-komercijas krustpunktā, palīdzot augošiem tiešsaistes uzņēmumiem padarīt piegādes procesus efektīvākus.

Junior Account Manager, Hybrid in Egypt

Manage client relationships for Bosta’s e-commerce delivery service in Egypt. Coordinate account solutions, performance metrics, service usage, and internal teams.

Apraksts

  • Serve as clients’ main contact and build lasting working relationships.
  • Support clients by email, phone, virtual presentations, screen sharing, and in-person meetings.
  • Build trusted advisor relationships with key accounts and client stakeholders.
  • Deliver solutions on time and in line with client needs and objectives.
  • Update internal and external stakeholders on monthly and quarterly initiatives.
  • Forecast and monitor key account metrics and goals.
  • Take ownership of new requests and identify ways to add value to the department and organization.
  • Maintain client satisfaction through responsive day-to-day service.
  • Track and analyze how customers use Bosta’s service.
  • Coordinate between customers and internal teams.

Prasības

  • Have spent at least six months in the same role at Bosta.
  • Have maintained a quality score or KPI result of 85% or higher over the past six months.
  • Have no prior warnings.

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