Bosta
Bosta
201 – 500 Darbuotojai
Elektroninė prekybaLogistika
Bosta teikia technologijomis pagrįstas pristatymo per naktį paslaugas e. prekybos įmonėms Egipte ir Saudo Arabijoje. 2017 m. įkurta įmonė logistikos operacijas derina su skaitmeniniais įrankiais, padedančiais įmonėms valdyti užsakymus, stebėti pristatymus ir palaikyti ryšį su kurjeriais per vieną integruotą sistemą. Jos veikla apima logistikos ir e. prekybos sritis, todėl augančios internetinės įmonės gali efektyviau organizuoti pristatymo procesus.

Junior Account Manager, Hybrid in Egypt

Manage client relationships for Bosta’s e-commerce delivery service in Egypt. Coordinate account solutions, performance metrics, service usage, and internal teams.

Aprašymas

  • Serve as clients’ main contact and build lasting working relationships.
  • Support clients by email, phone, virtual presentations, screen sharing, and in-person meetings.
  • Build trusted advisor relationships with key accounts and client stakeholders.
  • Deliver solutions on time and in line with client needs and objectives.
  • Update internal and external stakeholders on monthly and quarterly initiatives.
  • Forecast and monitor key account metrics and goals.
  • Take ownership of new requests and identify ways to add value to the department and organization.
  • Maintain client satisfaction through responsive day-to-day service.
  • Track and analyze how customers use Bosta’s service.
  • Coordinate between customers and internal teams.

Reikalavimai

  • Have spent at least six months in the same role at Bosta.
  • Have maintained a quality score or KPI result of 85% or higher over the past six months.
  • Have no prior warnings.

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