Bosta
Bosta
Bosta मिस्र और सऊदी अरब में ई-कॉमर्स व्यवसायों के लिए तकनीक-सक्षम रातोंरात डिलीवरी सेवाएँ प्रदान करती है। 2017 में स्थापित यह कंपनी लॉजिस्टिक्स संचालन को डिजिटल टूल्स के साथ जोड़ती है, जो व्यवसायों को ऑर्डर प्रबंधित करने, डिलीवरी पर नज़र रखने और एकीकृत प्रणाली के माध्यम से कूरियरों से जुड़े रहने में मदद करते हैं। इसका काम लॉजिस्टिक्स और ई-कॉमर्स के संगम पर केंद्रित है तथा बढ़ते ऑनलाइन व्यवसायों के लिए अधिक कुशल डिलीवरी संचालन में सहायता करता है।

Junior Account Manager, Hybrid in Egypt

Manage client relationships for Bosta’s e-commerce delivery service in Egypt. Coordinate account solutions, performance metrics, service usage, and internal teams.

विवरण

  • Serve as clients’ main contact and build lasting working relationships.
  • Support clients by email, phone, virtual presentations, screen sharing, and in-person meetings.
  • Build trusted advisor relationships with key accounts and client stakeholders.
  • Deliver solutions on time and in line with client needs and objectives.
  • Update internal and external stakeholders on monthly and quarterly initiatives.
  • Forecast and monitor key account metrics and goals.
  • Take ownership of new requests and identify ways to add value to the department and organization.
  • Maintain client satisfaction through responsive day-to-day service.
  • Track and analyze how customers use Bosta’s service.
  • Coordinate between customers and internal teams.

आवश्यकताएँ

  • Have spent at least six months in the same role at Bosta.
  • Have maintained a quality score or KPI result of 85% or higher over the past six months.
  • Have no prior warnings.

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