Bosta
Bosta
201 – 500 Zaposleni
E-trgovinaLogistika
Bosta zagotavlja tehnološko podprto nočno dostavo za podjetja na področju e-trgovine v Egiptu in Savdski Arabiji. Podjetje, ustanovljeno leta 2017, združuje logistične operacije z digitalnimi orodji, ki podjetjem pomagajo upravljati naročila, spremljati dostave in ostati povezana s kurirji prek enotnega integriranega sistema. Njegovo delovanje je na presečišču logistike in e-trgovine ter podpira učinkovitejše dostavne operacije rastočih spletnih podjetij.

Junior Account Manager, Hybrid in Egypt

Manage client relationships for Bosta’s e-commerce delivery service in Egypt. Coordinate account solutions, performance metrics, service usage, and internal teams.

Opis

  • Serve as clients’ main contact and build lasting working relationships.
  • Support clients by email, phone, virtual presentations, screen sharing, and in-person meetings.
  • Build trusted advisor relationships with key accounts and client stakeholders.
  • Deliver solutions on time and in line with client needs and objectives.
  • Update internal and external stakeholders on monthly and quarterly initiatives.
  • Forecast and monitor key account metrics and goals.
  • Take ownership of new requests and identify ways to add value to the department and organization.
  • Maintain client satisfaction through responsive day-to-day service.
  • Track and analyze how customers use Bosta’s service.
  • Coordinate between customers and internal teams.

Zahteve

  • Have spent at least six months in the same role at Bosta.
  • Have maintained a quality score or KPI result of 85% or higher over the past six months.
  • Have no prior warnings.

Sorodna delovna mesta