Bosta
Bosta
Bosta Мысыр мен Сауд Арабиясындағы электрондық коммерция бизнесіне технологияға негізделген түнгі жеткізу қызметін ұсынады. 2017 жылы құрылған компания логистикалық операцияларды бизнеске тапсырыстарды басқаруға, жеткізілімдерді бақылауға және курьерлермен біртұтас интеграцияланған жүйе арқылы байланыста болуға көмектесетін цифрлық құралдармен біріктіреді. Компанияның қызметі логистика мен электрондық коммерцияның тоғысында орналасып, өсіп келе жатқан онлайн-бизнестің жеткізу операцияларын тиімдірек жүргізуіне қолдау көрсетеді.

Junior Account Manager, Hybrid in Egypt

Manage client relationships for Bosta’s e-commerce delivery service in Egypt. Coordinate account solutions, performance metrics, service usage, and internal teams.

Сипаттама

  • Serve as clients’ main contact and build lasting working relationships.
  • Support clients by email, phone, virtual presentations, screen sharing, and in-person meetings.
  • Build trusted advisor relationships with key accounts and client stakeholders.
  • Deliver solutions on time and in line with client needs and objectives.
  • Update internal and external stakeholders on monthly and quarterly initiatives.
  • Forecast and monitor key account metrics and goals.
  • Take ownership of new requests and identify ways to add value to the department and organization.
  • Maintain client satisfaction through responsive day-to-day service.
  • Track and analyze how customers use Bosta’s service.
  • Coordinate between customers and internal teams.

Талаптар

  • Have spent at least six months in the same role at Bosta.
  • Have maintained a quality score or KPI result of 85% or higher over the past six months.
  • Have no prior warnings.

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