TaskUs
TaskUs
TaskUs este o companie de externalizare a proceselor de afaceri și de servicii digitale, care ajută organizațiile să îmbunătățească experiența clienților, să gestioneze operațiunile de încredere și siguranță și să adopte tehnologii noi. Serviciile sale includ experiență digitală a clienților, învățare ca serviciu, externalizarea vânzărilor, consultanță, gestionarea conformității și a criminalității financiare, precum și soluții de inteligență artificială și date oferite prin platforma sa GenAI. TaskUs sprijină clienți din sectoare precum sănătate, logistică, marketing, divertisment și jocuri, servicii financiare, rețele sociale, retail și comerț electronic, prin roluri asociate echipelor sale globale de servicii și tehnologie.

Head of Delivery, AI Operations at TaskUs

Lead TaskUs’s global AI operations delivery across training data, evaluation, content safety, and emerging technology programs. Manage international teams and delivery standards supporting robotics, autonomous vehicles, and other advanced technology services.

Descriere

  • Oversee AI service delivery spanning data collection and annotation, adversarial testing, and AI content safety moderation.
  • Lead a global team of Operations Managers to meet timelines, budgets, and customer quality standards.
  • Collaborate with Sales Enablement and Business Development to scope solutions and secure new client opportunities.
  • Create and manage specialized operating protocols for employees, remote workers, and freelance delivery teams.
  • Work with Quality, Training, PMO, Sales, Product, and Engineering to improve automation and delivery quality.
  • Build a high-performance culture centered on continuous learning and operational improvement.
  • Test, refine, and scale efficient workflows focused on measurable results.
  • Provide delivery leadership and work with customers to define and produce high-quality outputs.
  • Oversee the creation of new production protocols across projects.

Cerințe

  • At least seven years of experience leading Operations teams.
  • Experience at organizations delivering human-in-the-loop, RLHF, and evaluation services.
  • Deep knowledge of large language models, generative AI workflows, and multimodal data such as video, spatial, and sensor-fusion data.
  • Strong interest in and commitment to learning about robotics and physical AI technologies.
  • Excellent communication and leadership capabilities.
  • Demonstrated success managing teams in fast-paced environments.
  • Ability to solve ambiguous problems by testing, iterating, and scaling solutions.
  • Strong analytical ability, including turning complex data into actionable insights.

Beneficii

  • Competitive compensation aligned with industry standards.
  • Medical, dental, and vision insurance coverage.
  • 401(k) plan with a company match.
  • Paid time off covering vacation, sick leave, and holidays.
  • An inclusive work environment.
  • Professional development and internal mobility opportunities.

Locuri de muncă similare

Dial Senior Living

Assistant Executive Director, Senior Living

Dial Senior Living
1.001 – 5.000 Angajați
Asistență medicalăB2CImobiliare

Support the Executive Director in running a senior living community, with responsibilities across operations, resident services, finances, compliance, and staff leadership. Help maintain community quality and performance through daily oversight and strategic support.

Deschide
CHS Inc.

ServiceNow Business Analyst Intern

CHS Inc.

Support ServiceNow ITSM solutions and AI system updates as an intern on CHS’s Enterprise Services Management Platform team. Work with business units to deliver and deploy technology for a global agribusiness.

Deschide