TaskUs
TaskUs
TaskUs एक बिज़नेस प्रोसेस आउटसोर्सिंग और डिजिटल सेवाओं वाली कंपनी है, जो संगठनों को ग्राहक अनुभव बेहतर बनाने, ट्रस्ट और सेफ्टी संचालन प्रबंधित करने तथा नई तकनीकों को अपनाने में मदद करती है। इसकी सेवाओं में डिजिटल ग्राहक अनुभव, लर्निंग ऐज़ अ सर्विस, सेल्स आउटसोर्सिंग, कंसल्टिंग, अनुपालन और वित्तीय अपराध प्रबंधन, साथ ही इसके GenAI प्लेटफ़ॉर्म के माध्यम से उपलब्ध कराए जाने वाले AI और डेटा समाधान शामिल हैं। TaskUs स्वास्थ्य सेवा, लॉजिस्टिक्स, मार्केटिंग, मनोरंजन और गेमिंग, वित्तीय सेवाओं, सोशल मीडिया, रिटेल और ई-कॉमर्स सहित विभिन्न क्षेत्रों में ग्राहकों को सहयोग प्रदान करती है। इसके अवसर वैश्विक सेवा और प्रौद्योगिकी टीमों से जुड़े हैं।

Head of Delivery, AI Operations at TaskUs

Lead TaskUs’s global AI operations delivery across training data, evaluation, content safety, and emerging technology programs. Manage international teams and delivery standards supporting robotics, autonomous vehicles, and other advanced technology services.

विवरण

  • Oversee AI service delivery spanning data collection and annotation, adversarial testing, and AI content safety moderation.
  • Lead a global team of Operations Managers to meet timelines, budgets, and customer quality standards.
  • Collaborate with Sales Enablement and Business Development to scope solutions and secure new client opportunities.
  • Create and manage specialized operating protocols for employees, remote workers, and freelance delivery teams.
  • Work with Quality, Training, PMO, Sales, Product, and Engineering to improve automation and delivery quality.
  • Build a high-performance culture centered on continuous learning and operational improvement.
  • Test, refine, and scale efficient workflows focused on measurable results.
  • Provide delivery leadership and work with customers to define and produce high-quality outputs.
  • Oversee the creation of new production protocols across projects.

आवश्यकताएँ

  • At least seven years of experience leading Operations teams.
  • Experience at organizations delivering human-in-the-loop, RLHF, and evaluation services.
  • Deep knowledge of large language models, generative AI workflows, and multimodal data such as video, spatial, and sensor-fusion data.
  • Strong interest in and commitment to learning about robotics and physical AI technologies.
  • Excellent communication and leadership capabilities.
  • Demonstrated success managing teams in fast-paced environments.
  • Ability to solve ambiguous problems by testing, iterating, and scaling solutions.
  • Strong analytical ability, including turning complex data into actionable insights.

लाभ

  • Competitive compensation aligned with industry standards.
  • Medical, dental, and vision insurance coverage.
  • 401(k) plan with a company match.
  • Paid time off covering vacation, sick leave, and holidays.
  • An inclusive work environment.
  • Professional development and internal mobility opportunities.

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