DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics este o companie globală de expediții și logistică, care ajută companiile să transporte, să depoziteze și să gestioneze mărfuri prin rețele aeriene, maritime, rutiere și feroviare. Serviciile sale includ logistică pe bază de contract, depozitare și suport pentru lanțul de aprovizionare, completate de instrumente digitale precum myDSV, urmărirea transporturilor și conectivitatea prin API sau EDI pentru rezervări și vizibilitate. DSV deservește sectoare precum industria auto, sănătatea, industria aerospațială și bunurile de consum, printr-o rețea internațională extinsă axată pe eficiență operațională, inovație și soluții logistice mai sustenabile.

Customer Service Specialist in Salzburg, Austria

Provide customer service for Austrian clients at DSV, handling logistics orders and coordinating solutions with specialist teams. The role also involves regular collaboration with DSV branches internationally.

Descriere

  • Support customers in Austria independently through professional, service-focused communication
  • Process daily customer orders and route them to the appropriate specialist departments
  • Act as the primary customer contact and develop suitable solutions to their inquiries
  • Coordinate closely with multiple specialist departments
  • Communicate regularly with DSV branches worldwide

Cerințe

  • Completed vocational training in freight forwarding or a comparable commercial discipline
  • Fluent German communication skills
  • Good command of English
  • Proficiency with Microsoft Office
  • Regular, confident use of Excel
  • Organized, precise, and solution-focused approach to work
  • Strong customer focus and enthusiasm for communicating with diverse contacts
  • Ability to prioritize effectively and maintain oversight in demanding situations

Beneficii

  • Flexible working arrangements available by agreement
  • Access to extensive training, online learning, and personalized development opportunities
  • Discounts on products and services through Corporate Benefits
  • Individual support throughout onboarding
  • Option to complete onboarding interactively online
  • Compensation above the applicable collective agreement level, based on experience and qualifications
  • Applicants with severe disabilities or equivalent status receive preference when equally qualified

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