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Skai
Skai
501 – 1.000 Angajați
Sponsor pentru viza H1BB2BComerț electronicMarketing
Skai este o companie B2B de tehnologie pentru marketing, care ajută brandurile să gestioneze publicitatea în mediile comerciale. Platforma sa omnichannel reunește rețelele retail media, publicitatea în motoarele de căutare și publicitatea în rețelele sociale într-o singură interfață, oferindu-le specialiștilor în marketing o imagine consolidată asupra performanței campaniilor și a investițiilor. Instrumentele bazate pe inteligență artificială transformă datele publicitare în strategii aplicabile, ajutând echipele să optimizeze programele media, să reducă fragmentarea și să susțină creșterea brandurilor pe canalele de comerț digital.
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Client Success Manager, Paid Search

Guide Skai clients in using its marketing platform to improve paid search returns. The role combines client training, campaign strategy, retention, and cross-functional support.

USStatele Unite ale AmericiiWAWashington
85.000 $ – 100.000 $ / an
HibridNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Manage clients’ use of the Skai platform across their accounts.
  • Help clients achieve measurable returns from platform use, initially focusing on paid search.
  • Strengthen client retention and spot opportunities to grow accounts.
  • Train clients on the Skai platform at onboarding and throughout the relationship.
  • Offer technical guidance, best practices, and strategy for Google Ads and Microsoft Advertising.
  • Connect clients’ business goals with relevant Skai capabilities.
  • Lead regular communications, meetings, and office hours with agendas, client input, and recorded follow-ups.
  • Work with Client Success Directors and product, technical, and support specialists.
  • Use AI thoughtfully, with review, to prepare for calls, summarize discussions, personalize communications, and document work.
  • Address issues proactively and uphold strong client satisfaction.

Cerințe

  • Bachelor of Arts or Bachelor of Science degree.
  • Practical experience implementing and managing paid search campaigns, including responsive ads, shopping, automated cross-channel formats such as AIMax and PMax, and ad extensions.
  • At least two years of client services and/or technical project management experience.
  • Strong organizational and time management abilities.
  • Ability to work effectively in a fast-paced setting with tight deadlines.
  • Ability to conduct detailed client audits and use feedback to identify needs, workflow gaps, and opportunities to improve.
  • Comfort using AI tools for client preparation, communication, and documentation.
  • Experience working with local and virtual teams.
  • Willingness to travel occasionally.
  • Confidence presenting to internal and external stakeholders, strong written and verbal communication, and ability to adapt messages for different audiences.
  • Passion and dedication.
  • Motivation to excel.
  • Ability to work independently and collaboratively.
  • Demonstrated problem-solving ability.
  • Results-focused approach.
  • Retail Media Network experience, including Amazon, Walmart Connect, or Target Roundel, is an advantage.
  • Paid Search expertise complemented by Retail Media or Paid Social experience.
  • Media agency, Skai, or other advertising platform experience is preferred.
  • Microsoft Excel, basic JavaScript, and HTML experience are advantageous.
  • AI building skills are an advantage.

Beneficii

  • Additional bonus compensation.
  • Hybrid schedule requiring three days in the office each week.
  • Reasonable accommodation is available to qualified applicants with disabilities during the application process.

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