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Intapp
Intapp
1.001 – 5.000 Angajați
Sponsor pentru viza H1BConsultanțăJuridicSaaS
Intapp dezvoltă software bazat pe inteligență artificială și găzduit în cloud pentru firmele de servicii profesionale și financiare din întreaga lume. Produsele sale sprijină organizații din domeniul contabilității, consultanței, serviciilor bancare de investiții, juridic, capitalului privat și imobiliarelor, oferind instrumente pentru gestionarea relațiilor cu clienții, eficiență operațională, conformitate, colaborare și gestionarea tranzacțiilor. Soluții precum Intapp DealCloud și Intapp Compliance folosesc inteligența datelor, automatizarea, integrarea cu Microsoft Azure și tehnologii axate pe securitate pentru a ajuta peste 2.600 de firme client să gestioneze fluxuri de lucru complexe și să urmărească dezvoltarea.
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Client Services Product Delivery Leader

Lead delivery finances, capacity, quality, and client results while improving enterprise SaaS implementations for Intapp customers in legal, accounting, consulting, and investment services.

USStatele Unite ale AmericiiNJNew JerseyNYNew YorkNCCarolina de NordHibridNormă întreagăSeniorLimbă Obligatorie: englezăReprezentant Servicii CliențiServicii pentru clienți

Descriere

  • Manage the Product Delivery P&L, converting revenue, margin, and utilization goals into staffing, pricing, and capacity decisions.
  • Plan demand and capacity in advance of committed work.
  • Protect margins and address delivery risks involving estimates, staffing, quality, and execution.
  • Match each engagement with the right skills, experience, seniority, architecture support, and capacity.
  • Lead the team, oversee performance, and support talent development and retention.
  • Keep delivery teams accountable to integrated project plans.
  • Resolve risks early to prevent delays and escalations.
  • Coordinate with Delivery Management on portfolio health and recovery plans.
  • Maintain estimation models and quality review gates.
  • Develop reusable delivery tools and share recurring implementation issues with Product and Engineering.
  • Partner with Sales on complex, strategic opportunities, including requirements, risks, expertise, and delivery commitments.

Cerințe

  • At least 15 years of experience delivering technology solutions to clients.
  • Five to eight years in a senior leadership position at a SaaS or enterprise software company.
  • Experience leading a professional services delivery organization and managing managers.
  • A record of hiring, developing, and retaining talent, and addressing underperformance directly.
  • Experience owning a services P&L or product-line financials.
  • Fluency in margin, utilization, revenue forecasting, and revenue recognition.
  • Experience creating estimation models and effort baselines.
  • Experience setting delivery quality standards, review gates, and reusable accelerators.
  • Experience recovering at-risk engagements with clients and internal teams.
  • Commercial expertise in services scoping, pricing, and statement of work preparation.
  • Experience serving professional firms in highly regulated industries.
  • Working knowledge of enterprise SaaS implementations, including configuration, integrations, and data migration.
  • Bachelor's degree or equivalent practical experience.
  • Ability to travel up to 25% for client and prospect meetings.

Beneficii

  • Professional development opportunities.
  • Reimbursement for training and continuing education.
  • Modern, open offices.
  • Complimentary lunches.
  • Fully stocked kitchens.
  • Comprehensive wellness programs.
  • Flexible time off programs.
  • Family-formation benefits.
  • Family-building support.
  • Paid volunteer time off.
  • Donation matching program.
  • Variable compensation and equity may also be included.

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