Arch Capital Group Ltd.
Arch Capital Group Ltd.
5.001 – 10.000 Angajați
AsigurăriConsultanțăLogistică
Arch Capital Group Ltd. este o organizație globală de asigurări specializată în asigurări de nișă, reasigurări și asigurări ipotecare. Companiile sale oferă soluții pentru gestionarea și finanțarea riscurilor în mai multe industrii, desfășurându-și activitatea în America de Nord, Europa și Australia. Compania utilizează abordări analitice pentru evaluarea și stabilirea prețului riscurilor complexe, iar portofoliul său reflectă un accent pe practici de afaceri sustenabile, guvernanță și creștere disciplinată. Persoanele aflate în căutarea unui loc de muncă pot explora oportunități legate de subscrierea asigurărilor, analiza riscurilor, reasigurări, asigurări ipotecare și funcții corporative conexe.

Client Services Advisor – Travel and Health Insurance

Support Arch’s travel, accident and health insurance customers by phone, email and chat. Handle claims updates, technical troubleshooting and insurance sales.

Descriere

  • Handle customer service and claims calls about travel, accident and health plans
  • Reply to general inquiries by email and online chat
  • Resolve complex call issues using appropriate resources
  • Match customers with suitable products, convert inquiries into sales and record sales in the policy administration system
  • Update claimants on claim status
  • Troubleshoot customer-facing technology
  • Take on additional projects and tasks as needed

Cerințe

  • Communicate effectively in writing and verbally
  • Bring energy and strong interpersonal skills to client interactions
  • Use sound judgment to solve problems and manage multiple tasks
  • Work independently and adapt flexibly to changing needs
  • Use Microsoft Outlook, Word and Excel
  • An associate or bachelor’s degree is preferred
  • Have three years of customer service experience, ideally in travel, accident and health, or medical insurance
  • A Life and Health or Property and Casualty insurance license, or equivalent, is preferred

Beneficii

  • Choose from multiple medical plans
  • Dental, vision and prescription drug coverage
  • 401(k) plan with employer matching
  • At least 20 days of paid time off per year
  • Up to 12 paid company holidays annually
  • Two paid volunteer days
  • Basic life and accidental death and dismemberment insurance
  • Short and long-term disability coverage
  • Up to 10 weeks of paid parental leave
  • Student loan assistance and tuition reimbursement
  • Backup care for children and older adults

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