Arch Capital Group Ltd.
Arch Capital Group Ltd.
5 001 – 10 000 Darbuotojai
DraudimasKonsultavimasLogistika
Arch Capital Group Ltd. yra pasaulinė draudimo organizacija, besispecializuojanti specializuotojo draudimo, perdraudimo ir hipotekos draudimo srityse. Jos verslo padaliniai teikia rizikos valdymo ir rizikos finansavimo sprendimus įvairioms pramonės šakoms, o veikla vykdoma Šiaurės Amerikoje, Europoje ir Australijoje. Įmonė taiko analitinius metodus sudėtingai rizikai vertinti ir įkainoti, o jos veikloje daug dėmesio skiriama tvariai verslo praktikai, gerai valdysenai ir drausmingam augimui. Darbo ieškantys asmenys gali domėtis galimybėmis draudimo rizikų vertinimo, rizikos analizės, perdraudimo, hipotekos draudimo ir susijusių įmonės funkcijų srityse.

Client Services Advisor – Travel and Health Insurance

Support Arch’s travel, accident and health insurance customers by phone, email and chat. Handle claims updates, technical troubleshooting and insurance sales.

Aprašymas

  • Handle customer service and claims calls about travel, accident and health plans
  • Reply to general inquiries by email and online chat
  • Resolve complex call issues using appropriate resources
  • Match customers with suitable products, convert inquiries into sales and record sales in the policy administration system
  • Update claimants on claim status
  • Troubleshoot customer-facing technology
  • Take on additional projects and tasks as needed

Reikalavimai

  • Communicate effectively in writing and verbally
  • Bring energy and strong interpersonal skills to client interactions
  • Use sound judgment to solve problems and manage multiple tasks
  • Work independently and adapt flexibly to changing needs
  • Use Microsoft Outlook, Word and Excel
  • An associate or bachelor’s degree is preferred
  • Have three years of customer service experience, ideally in travel, accident and health, or medical insurance
  • A Life and Health or Property and Casualty insurance license, or equivalent, is preferred

Privalumai

  • Choose from multiple medical plans
  • Dental, vision and prescription drug coverage
  • 401(k) plan with employer matching
  • At least 20 days of paid time off per year
  • Up to 12 paid company holidays annually
  • Two paid volunteer days
  • Basic life and accidental death and dismemberment insurance
  • Short and long-term disability coverage
  • Up to 10 weeks of paid parental leave
  • Student loan assistance and tuition reimbursement
  • Backup care for children and older adults

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