Gainwell Technologies
Gainwell Technologies
Gainwell Technologies dezvoltă soluții digitale și soluții bazate pe cloud pentru ecosistemul serviciilor sociale și al sănătății publice. Compania colaborează cu clienți din toate cele 50 de state ale SUA în cadrul unor inițiative de sănătate, inclusiv modernizarea Medicaid Enterprise, analiza datelor, serviciile pentru furnizori și soluțiile farmaceutice. Activitatea sa conectează tehnologia cu furnizarea serviciilor de sănătate publică, administrarea serviciilor medicale și eforturile de îmbunătățire a rezultatelor în materie de sănătate și a bunăstării comunităților.

Client Engagement Manager (Texas Remote)

Manage healthcare technology client contracts, service delivery, revenue growth, and strategic relationships for Gainwell Technologies. Help advance services that improve outcomes for vulnerable communities.

Descriere

  • Manage multiple client accounts, including a top-10 client
  • Oversee client contracts and maintain productive relationships
  • Ensure operations fulfill contractual obligations
  • Drive revenue growth and expand services within existing accounts
  • Prepare and track budgets and revenue forecasts for assigned clients
  • Create project strategies and implementation plans with clients
  • Oversee solution development and implementation activities
  • Report strategic account growth and business progress to client engagement leadership
  • Maintain regular communication and coordination with clients
  • Set agendas and document outcomes for client meetings
  • Direct contract operations to support effective service delivery
  • Pursue additional revenue opportunities
  • Develop internal and external partnerships that meet or exceed client expectations
  • Monitor and improve client satisfaction
  • Support sales pursuits and help close opportunities, including proposal preparation
  • Track state legislative, regulatory, and competitive developments and escalate related risks and opportunities
  • Coordinate collaboration among client engagement, internal departments, and operations teams
  • Manage client invoicing and accrual records
  • Ensure solution files, reports, invoices, and supporting documentation are delivered on schedule

Cerințe

  • Bachelor’s degree, or at least five years of relevant professional experience in place of a degree
  • Healthcare or health insurance industry experience is preferred
  • Experience in client services, customer success, or business administration is preferred
  • Experience with healthcare policy, regulations, or compliance is preferred
  • Experience working in highly regulated sectors such as healthcare, finance, or government services is preferred
  • Experience managing large-scale client relationships or strategic accounts is preferred
  • Availability to support West Coast clients during Pacific Time hours when needed

Beneficii

  • Leadership and technical development academies
  • Flexible work arrangements
  • Learning and career development opportunities
  • Generous flexible vacation policy
  • 401(k) plan with employer matching
  • Comprehensive health coverage
  • Educational assistance
  • Quarterly travel

Locuri de muncă similare

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Deschide
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Deschide