Gainwell Technologies
Gainwell Technologies
Gainwell Technologies izstrādā digitālus un mākoņrisinājumus cilvēkpakalpojumu un sabiedrības veselības ekosistēmai. Uzņēmums sadarbojas ar klientiem visos 50 ASV štatos veselības aprūpes iniciatīvu īstenošanā, tostarp Medicaid sistēmu modernizācijā, datu analītikas, pakalpojumu sniedzēju un aptieku risinājumu jomā. Tā darbība savieno tehnoloģijas ar sabiedrības veselības pakalpojumu nodrošināšanu, veselības aprūpes administrēšanu un centieniem uzlabot veselības rezultātus un kopienu labklājību.

Client Engagement Manager (Texas Remote)

Manage healthcare technology client contracts, service delivery, revenue growth, and strategic relationships for Gainwell Technologies. Help advance services that improve outcomes for vulnerable communities.

Apraksts

  • Manage multiple client accounts, including a top-10 client
  • Oversee client contracts and maintain productive relationships
  • Ensure operations fulfill contractual obligations
  • Drive revenue growth and expand services within existing accounts
  • Prepare and track budgets and revenue forecasts for assigned clients
  • Create project strategies and implementation plans with clients
  • Oversee solution development and implementation activities
  • Report strategic account growth and business progress to client engagement leadership
  • Maintain regular communication and coordination with clients
  • Set agendas and document outcomes for client meetings
  • Direct contract operations to support effective service delivery
  • Pursue additional revenue opportunities
  • Develop internal and external partnerships that meet or exceed client expectations
  • Monitor and improve client satisfaction
  • Support sales pursuits and help close opportunities, including proposal preparation
  • Track state legislative, regulatory, and competitive developments and escalate related risks and opportunities
  • Coordinate collaboration among client engagement, internal departments, and operations teams
  • Manage client invoicing and accrual records
  • Ensure solution files, reports, invoices, and supporting documentation are delivered on schedule

Prasības

  • Bachelor’s degree, or at least five years of relevant professional experience in place of a degree
  • Healthcare or health insurance industry experience is preferred
  • Experience in client services, customer success, or business administration is preferred
  • Experience with healthcare policy, regulations, or compliance is preferred
  • Experience working in highly regulated sectors such as healthcare, finance, or government services is preferred
  • Experience managing large-scale client relationships or strategic accounts is preferred
  • Availability to support West Coast clients during Pacific Time hours when needed

Priekšrocības

  • Leadership and technical development academies
  • Flexible work arrangements
  • Learning and career development opportunities
  • Generous flexible vacation policy
  • 401(k) plan with employer matching
  • Comprehensive health coverage
  • Educational assistance
  • Quarterly travel

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