Teltec Solutions este o companie braziliană de tehnologia informației care oferă clienților de afaceri și întreprinderilor servicii de cloud computing, securitate cibernetică, conectivitate, consultanță și servicii IT gestionate. Înființată în 1991, compania colaborează cu furnizori importanți de tehnologie pentru a furniza soluții de infrastructură, asistență tehnică și proiecte gestionate, concepute pentru a răspunde provocărilor operaționale și tehnologice complexe. Activitatea sa se concentrează pe sprijinirea organizațiilor în modernizarea mediilor IT prin servicii colaborative, orientate spre performanță, cu accent pe inovare și sustenabilitate.
Billing Operations Analyst – Teltec Solutions | São Paulo Hybrid
Billing operations role at Brazilian IT solutions company Teltec Solutions. Responsibilities include issuing tax invoices, validating fiscal data, and supporting operational controls and process improvements.
Descriere
- Issue tax invoices for products, services, returns, shipments, loaned equipment, RMA cases, testing, and other applicable transaction types
- Review contracts, purchase orders, sales orders, acceptance letters, and other documents that support billing
- Analyze and validate tax information with the responsible department, including taxation, CFOP codes, withholdings, and tax classifications
- Support billing-related contract management and administrative activities
- Monitor billing issues and assist with the accounts receivable cycle when needed
- Collaborate with Sales, Tax, Logistics, Planning, Procurement, Finance, and Operations teams
- Review and close orders and projects before final billing
- Maintain, monitor, and update internal controls in Excel, ERP systems, and dashboards
- Support continuous improvement, automation, and standardization initiatives for billing processes
- Prepare and send client reports
- Send clearance certificates to clients
- Create contract records in the ERP system
- Create and update customer and product records
- Submit tax invoices through client portals
- Record incoming invoices
- Prepare and send documents for signature
- Analyze client requests and provide assistance
Cerințe
- One to three years of professional experience in activities related to the role
- Completed or ongoing bachelor’s degree in Business Administration, Accounting, Economics, or a related field
- Knowledge of operational processes, administrative routines, workflows, and process optimization
- Experience with Microsoft Office, especially Excel for data tracking and reporting
- Analytical ability and problem-solving skills
- Strong organization and time-management skills, with the ability to manage multiple tasks and meet deadlines
- Strong communication skills for working with departments and clients
- Ability to work effectively as part of a team
- Intermediate English proficiency
- Experience with the PROTHEUS–TOTVS ERP system is a plus
- Knowledge of CRM platforms, Power BI, and automation tools is a plus
- Tax-related courses or training are a plus
Beneficii
- Medical insurance
- Dental insurance
- Life insurance
- Pet health plan through Guapeco
- SESC membership
- ACATE membership
- Benefits club access with partners including Conexa Saúde, Psicologia Viva Conexa, Wellhub, and Feirinha da Caju
- TecMassage office massage sessions
- Meal allowance
- Transportation allowance
- Flexible benefits that can be allocated to meals, food, healthcare, education, or mobility
- Reduced working hours for breastfeeding
- Full reimbursement for technical certifications
- Educational assistance for postgraduate degrees, MBAs, and specializations
- Language program
- Playbooks, career paths, and ongoing development within Teltec’s organizational structure
- Runtec incentives for participating in sporting competitions
- Hybrid work model
- Coffee, fruit, and snacks at the office
- Birthday day off
- Refer-and-earn program with bonuses for successful referrals
- Exclusive partner discounts on education, mobility, appliances, and other services