Teltec Solutions ब्राज़ील की एक सूचना प्रौद्योगिकी कंपनी है, जो व्यावसायिक और उद्यम ग्राहकों को क्लाउड कंप्यूटिंग, साइबर सुरक्षा, कनेक्टिविटी, परामर्श और प्रबंधित आईटी सेवाएँ प्रदान करती है। 1991 में स्थापित यह कंपनी प्रमुख प्रौद्योगिकी विक्रेताओं के साथ काम करके जटिल परिचालन और प्रौद्योगिकी चुनौतियों से निपटने के लिए अवसंरचना समाधान, तकनीकी सहायता और प्रबंधित परियोजनाएँ उपलब्ध कराती है। इसका काम नवाचार और स्थिरता पर ज़ोर देते हुए सहयोगात्मक तथा प्रदर्शन-केंद्रित सेवाओं के माध्यम से संगठनों को अपने आईटी परिवेशों के आधुनिकीकरण में मदद करने पर केंद्रित है।
Billing Operations Analyst – Teltec Solutions | São Paulo Hybrid
Billing operations role at Brazilian IT solutions company Teltec Solutions. Responsibilities include issuing tax invoices, validating fiscal data, and supporting operational controls and process improvements.
विवरण
- Issue tax invoices for products, services, returns, shipments, loaned equipment, RMA cases, testing, and other applicable transaction types
- Review contracts, purchase orders, sales orders, acceptance letters, and other documents that support billing
- Analyze and validate tax information with the responsible department, including taxation, CFOP codes, withholdings, and tax classifications
- Support billing-related contract management and administrative activities
- Monitor billing issues and assist with the accounts receivable cycle when needed
- Collaborate with Sales, Tax, Logistics, Planning, Procurement, Finance, and Operations teams
- Review and close orders and projects before final billing
- Maintain, monitor, and update internal controls in Excel, ERP systems, and dashboards
- Support continuous improvement, automation, and standardization initiatives for billing processes
- Prepare and send client reports
- Send clearance certificates to clients
- Create contract records in the ERP system
- Create and update customer and product records
- Submit tax invoices through client portals
- Record incoming invoices
- Prepare and send documents for signature
- Analyze client requests and provide assistance
आवश्यकताएँ
- One to three years of professional experience in activities related to the role
- Completed or ongoing bachelor’s degree in Business Administration, Accounting, Economics, or a related field
- Knowledge of operational processes, administrative routines, workflows, and process optimization
- Experience with Microsoft Office, especially Excel for data tracking and reporting
- Analytical ability and problem-solving skills
- Strong organization and time-management skills, with the ability to manage multiple tasks and meet deadlines
- Strong communication skills for working with departments and clients
- Ability to work effectively as part of a team
- Intermediate English proficiency
- Experience with the PROTHEUS–TOTVS ERP system is a plus
- Knowledge of CRM platforms, Power BI, and automation tools is a plus
- Tax-related courses or training are a plus
लाभ
- Medical insurance
- Dental insurance
- Life insurance
- Pet health plan through Guapeco
- SESC membership
- ACATE membership
- Benefits club access with partners including Conexa Saúde, Psicologia Viva Conexa, Wellhub, and Feirinha da Caju
- TecMassage office massage sessions
- Meal allowance
- Transportation allowance
- Flexible benefits that can be allocated to meals, food, healthcare, education, or mobility
- Reduced working hours for breastfeeding
- Full reimbursement for technical certifications
- Educational assistance for postgraduate degrees, MBAs, and specializations
- Language program
- Playbooks, career paths, and ongoing development within Teltec’s organizational structure
- Runtec incentives for participating in sporting competitions
- Hybrid work model
- Coffee, fruit, and snacks at the office
- Birthday day off
- Refer-and-earn program with bonuses for successful referrals
- Exclusive partner discounts on education, mobility, appliances, and other services