Staffing For Doctors este o companie americană de recrutare și furnizare de personal pentru domeniul medical, care conectează cabinetele medicale cu asistenți medicali virtuali și profesioniști în sprijin clinic instruiți în conformitate cu cerințele HIPAA și potriviți pentru diferite specializări. Echipele sale de la distanță sprijină cabinetele în programarea consultațiilor, documentarea în sistemele electronice de evidență medicală, întocmirea fișelor, obținerea autorizărilor prealabile, comunicarea cu pacienții și alte fluxuri de lucru administrative și clinice dintr-o gamă variată de specializări. Compania pune accent pe conformitate, gestionarea securizată a datelor și integrarea structurată a personalului, deservind cabinetele prin procesele sale de recrutare, portal și servicii de asistență pentru clienți.
Bilingual Orthodontic Treatment Coordinator
Manage lead follow-up and consultation scheduling for a busy orthodontic practice. Explain treatment plans, insurance coverage, and financing options in English and Spanish.
Descriere
- Contact prospective patients by phone, text, and email, including high-volume outbound follow-up.
- Turn inquiries into scheduled new-patient consultations.
- Explain orthodontic treatment options, insurance coverage, co-pays, and payment or financing plans in English and Spanish.
- Keep patient records and lead stages up to date in the CRM.
- Record communication history and follow up promptly.
- Achieve monthly lead-conversion targets.
- Report sales performance using measurable metrics.
- Assist with scheduling, patient onboarding, and administrative work.
- Follow HIPAA requirements and practice standards while working remotely.
Cerințe
- At least two years of hands-on experience as an Orthodontic Treatment Coordinator.
- Native or fluent spoken and written English and Spanish.
- Ability to explain complex clinical and financial terms accurately in both languages.
- A demonstrated record of converting leads into consultations at a high rate.
- Comfort discussing previous sales performance.
- Hands-on experience managing pipelines and leads in CRM software.
- Strong working knowledge of orthodontic insurance verification.
- Strong working knowledge of third-party patient financing and payment options.
- Self-motivated, organized, outgoing, and articulate.
- An engaging phone manner suited to independent remote work.
- Full-time contractor role requiring 40 hours per week.
- Available Monday through Friday, 9:30 a.m. to 6:30 p.m. PST.