RIVIA Mind
RIVIA Mind
RIVIA Mind provides mental healthcare through psychotherapy, medication management, diagnostic evaluations, and group therapy. Its telehealth services include virtual appointments and insurance coverage, with personalized, culturally informed care for people with varied needs, including college students and LGBTQI clients. The company also works with higher education institutions and businesses to extend mental wellness support.

Remote Administrative Assistant

Provide remote administrative support to RIVIA Mind’s CEO and COO, coordinating calendars, travel, events, communications, and executive projects. The role also manages follow-through, stakeholder coordination, and confidential business information.

Apraksts

  • Manage recurring tasks and schedules for the CEO and COO across daily, weekly, monthly, and quarterly priorities.
  • Coordinate executive calendars, meetings, domestic travel, and protected time for priority initiatives.
  • Help plan company-wide meetings and handle ad hoc travel requests.
  • Prepare and edit documents, presentations, and reports for executive meetings and external partners.
  • Arrange meetings, prepare agendas, record notes, share decisions and action items, and follow up with stakeholders.
  • Review and prioritize incoming requests, calls, and communications, drafting executive responses when appropriate.
  • Help track executive expenses and process reimbursements.
  • Coordinate conference planning for leadership and growth initiatives.
  • Support special projects led by the CEO and COO.
  • Manage executive schedules and independently follow up on strategic initiatives.
  • Track timelines, deliverables, commitments, stakeholder coordination, accountability, and deadlines.
  • Safeguard confidential clinical, People Operations, and business information.
  • Maintain accurate data and support administration across Google, Salesforce, Monday.com, and other company-wide applications.
  • Coordinate gifts for employee milestones.
  • Manage logistics for in-person and virtual events and support client engagement activities.
  • Use sound judgment and discretion when making independent decisions.
  • Deliver high-quality customer service as a primary external point of contact.
  • Handle other duties assigned by the CEO or COO.

Prasības

  • Bachelor’s degree.
  • At least two years of administrative support or customer service experience.
  • Experience handling technical and confidential tasks.
  • Excellent written and verbal communication skills.
  • Comfort supporting C-suite executives remotely.
  • Strong problem-solving and time-management skills.
  • Highly organized, with the ability to manage competing priorities.
  • Proficiency with a range of technology platforms and systems.
  • Google Suite proficiency.
  • Familiarity with Monday.com, Salesforce, and EHR/EMR platforms where applicable.
  • Advanced computer skills and technical aptitude.
  • Must be authorized to work in the United States; work visa sponsorship is unavailable.
  • Employment is contingent on successful completion of a background check.
  • Must reside primarily in an approved state.
  • benefits

Priekšrocības

  • Three weeks of front-loaded paid time off, with increases at milestones.
  • Annual office closure from December 25 through January 1, plus seven additional paid holidays.
  • Annual impact days for volunteering or professional development.
  • Annual flexible benefit reimbursement.
  • Medical, dental, and vision insurance, plus an employee assistance program and additional wellness programs.
  • Free and insurance-based mental health care options.
  • Voluntary benefits, HSA, DCA, and FSA options based on plan, plus transit and parking options.
  • 401(k) with employer match.
  • Potential referral bonus.
  • Bereavement leave, including pet bereavement.
  • Tenure acknowledgments.

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