Bank of America ir globāla finanšu iestāde, kas darbojas banku pakalpojumu, finanšu un finanšu tehnoloģiju jomā. Tās pakalpojumi ietver privātpersonu banku pakalpojumus, atbalstu mazajiem uzņēmumiem, ieguldījumu pārvaldību, investīciju pakalpojumus un piekļuvi kapitāla tirgiem privātpersonām, uzņēmumiem un institūcijām. Uzņēmums koncentrējas arī uz atbildīgu izaugsmi, veicinot ilgtspējīgu finansēšanu, daudzveidības iniciatīvas un kopienu attīstības programmas.
Bank of America Bilingual Relationship Banker – Framingham, MA (Onsite)
Serve clients at Bank of America’s Framingham branch by handling transactions, understanding financial priorities, and connecting customers with suitable solutions. Spanish or Portuguese fluency is required.
Apraksts
- Welcome and assist clients in the lobby with mobile, online, and ATM banking transactions.
- Process client cash transactions accurately and efficiently.
- Hold in-depth conversations to identify clients’ financial and personal priorities.
- Recommend solutions aligned with clients’ financial goals.
- Apply the bank’s risk standards and pursue operational excellence.
- Develop client relationships to address their financial needs.
- Apply established procedures and comply with relevant laws and regulations.
- Build expertise and professional connections by working with small-business, lending, and investment specialists.
- Coordinate financial center traffic, appointments, and outbound calls.
- Deliver a positive client experience.
- Oversee cash-related responsibilities.
Prasības
- Fluency in Spanish or Portuguese is required.
- High school diploma, GED, secondary school qualification, or equivalent.
- Self-motivated and enthusiastic, with a strong work ethic and results-oriented approach.
- Ability to collaborate effectively and establish strong relationships.
- Ability to determine appropriate solutions for new and existing clients based on their needs.
- Clear, effective, and confident communication skills.
- Ability to learn and adjust to new information and technology platforms.
- Ability to guide clients through ATM, online banking, and mobile banking transactions.
- Strong critical-thinking and problem-solving abilities.
- Ability to follow established procedures and comply with applicable laws and regulations.
- Strong time and capacity management skills.
- Willingness to work weekends or extended hours when needed.
- Financial-services experience and knowledge of financial products and solutions preferred.
- At least one year of proven sales success in a salary-plus-incentive environment with individual sales targets preferred.
- At least six months of cash-handling experience preferred.
- Bachelor’s degree or business-related associate degree, such as business management, business administration, or finance, preferred.
Priekšrocības
- Base salary compensation.
- Eligible for employee benefits.
- Paid time off.
- Employee resources and support.
- Opportunities to learn, develop, and contribute.
- Performance-based recognition and rewards.
- Resources supporting physical, emotional, and financial well-being.