Procentia - Pensions Software Solutions
Procentia - Pensions Software Solutions
51 – 200 Darbuotojai
B2BFintechPrograminė įranga
„Procentia“ yra finansinių technologijų ir B2B programinės įrangos įmonė, kurianti pensijų administravimo technologijas. Jos platforma „IntelliPen“ sujungia pagrindinius nustatytų išmokų ir nustatytų įmokų pensijų schemų įrankius į debesijos pagrindu veikiančią sistemą, palaikančią automatizavimą, pensijų skaičiavimus, administratorių darbo eigas ir narių savitarną. „Procentia“ programinė įranga skirta gerinti veiklos efektyvumą ir suteikti pensijų schemų nariams aiškesnę bei labiau susietą skaitmeninę sąveiką. Įmonės komanda dirba pensijų, programinės įrangos kūrimo ir technologijų sankirtoje, todėl įdarbinimo galimybės tikėtina bus susijusios su specializuotų pensijų administravimo produktų kūrimu ir palaikymu.

Client Services Analyst

Support Procentia clients using pension administration software by leading service reviews, analysing operational data, and coordinating governance and improvements across teams.

Aprašymas

  • Support Procentia’s Client Services & Support operating model.
  • Prepare client service reports and analyse operational data.
  • Coordinate service governance activities.
  • Lead monthly service reviews for assigned clients.
  • Share service performance findings, trends, and opportunities to improve.
  • Create and analyse service reports and dashboards.
  • Build client relationships and serve as a contact for service performance and governance.
  • Coordinate actions, risks, incidents, and service improvements across teams.
  • Work with Support, Product, Delivery, and Engineering to improve services and maintain high standards.
  • Help provide clients with proactive, high-quality service while upholding operational governance and reporting standards.

Reikalavimai

  • Background in client services, service operations or delivery, customer success, or support operations.
  • Experience preparing or interpreting service reports, metrics, or operational data.
  • Confidence presenting information and leading structured meetings with clients or stakeholders.
  • Strong written and spoken communication.
  • Excellent organisation, follow-through, and attention to detail.
  • Able to coordinate contributions and actions across teams.
  • Comfortable working in an environment guided by service-level agreements.
  • Proficient with Microsoft Excel and Microsoft 365.

Privalumai

  • 25 days of annual leave plus public holidays, rising to 28 days with service.
  • Carry over up to one week of annual leave.
  • Option to buy or sell up to one week of annual leave.
  • One volunteer day.
  • 5% employer pension contribution.
  • Life assurance.
  • Private medical insurance.
  • Employee Assistance Programme.
  • Healthcare cash plan.
  • Tusker electric car leasing scheme.
  • Hybrid working.

Susiję darbai

Piovan UK

Field Service Technician, Conair Plastics Processing Equipment

Piovan UK
11 – 50 Darbuotojai
Automobilių pramonėGamyba

Install, troubleshoot, and repair Conair plastics processing equipment while supporting customers at their sites and remotely. The role also covers preventive maintenance, equipment training, technical support, and on-call assistance.

Atidaryti
Cozzini, LLC.

Field Service Technician, Protein Processing Equipment

Cozzini, LLC.

Install, troubleshoot, and repair specialized processing equipment for protein and pet food manufacturers. Serve customers across North America with on-site service, training, and remote technical support.

Atidaryti
inriver

Regional Sales Director, Germany

inriver
201 – 500 Darbuotojai
KonsultavimasLogistikaRinkodara

Lead enterprise sales across Germany, building manufacturing accounts and partner relationships for Inriver’s product information management platform. Own regional pipeline development and collaborate with sales engineering, marketing, and implementation partners.

Atidaryti