Salesforce
Salesforce
Salesforce компания деректері мен командаларын біріктірілген, жасанды интеллектке негізделген жүйе арқылы бір жерге тоғыстыратын клиенттермен қарым-қатынасты басқару платформасына негізделген бұлттық бағдарламалық жасақтама әзірлейді. Оның өнімдері сату, клиенттерге қызмет көрсету және маркетинг үдерістерін қолдайды, ал шешімдері шағын және орта кәсіпорындардан бастап ірі ұйымдарға дейінгі бизнеске арналған. Salesforce сонымен қатар салаларға бағытталған құралдарды, Trailhead оқу ресурстарын және CRM платформасының мүмкіндіктерін кеңейтетін AppExchange қолданбаларын ұсынады.

Salesforce Success Architect, Agentforce & Data Cloud — Hyderabad Hybrid

Salesforce is hiring a Success Architect in Hyderabad to help strategic enterprise customers optimize Agentforce and Data Cloud. The role covers architecture, AI strategy, performance, executive advisory, and measurable business value.

Сипаттама

  • Advise the Success Architect organization as a trusted expert in Agentforce and Data Cloud
  • Work with Signature and Strategic customers on technical architecture, DevOps, performance, and solution-design optimization
  • Address product capability gaps with tailored architecture and customization strategies
  • Influence executive stakeholders by connecting technology strategy with business value and ROI
  • Execute Success Architect engagement playbooks for Agentforce and Data Cloud customers
  • Strengthen partnerships with internal teams and external business stakeholders
  • Advance thought leadership through mentoring and knowledge sharing
  • Lead enterprise success strategy with Salesforce Einstein, Agentforce, and AI-powered analytics
  • Create executive deliverables such as strategic business reviews, value-realization frameworks, and multi-stakeholder success plans
  • Analyze portfolio insights to uncover whitespace opportunities, adoption barriers, and risk indicators
  • Establish AI tool standards, playbooks, and governance with Customer Success leadership
  • Support customer migrations to Agentforce and Data Cloud and improve their ongoing use
  • Partner with customers, colleagues, and external partners on architecture, performance, and solution design

Талаптар

  • At least 8 years of enterprise consulting experience, including implementation of enterprise analytics or customer data platform software
  • At least two Salesforce Data Cloud or CDP and AI development or implementation lifecycles
  • Proven ability to analyze, design, and optimize data- and integration-focused business processes
  • Strong knowledge of data modeling, integration architecture, and data governance practices
  • Excellent communication and collaboration skills across audiences ranging from developers to executives
  • Ability to lead discussions and translate technical solutions into clear business value and ROI
  • Foundational knowledge of emerging data and AI technologies, with the ability to stay current
  • Self-directed and proactive approach to managing work independently while collaborating remotely with customers and colleagues
  • Commitment to data ethics and privacy, including applicable regulations and security best practices
  • Required degree or equivalent professional experience
  • Substantial AI-first experience in a senior or strategic customer-facing role, including hands-on Salesforce Einstein, Agentforce, or comparable AI-powered success platforms
  • Ability to turn AI-generated insights into executive-ready narratives and strategic recommendations, supported by strong commercial and business judgment
  • Experience creating or contributing to AI usage frameworks, governance policies, or AI fluency programs in customer success or professional services
  • Strong consultative ability to guide enterprise customers on Salesforce AI capabilities, outcomes, and ROI
  • Preferred experience with a Data Cloud or CDP consulting and implementation partner
  • Preferred experience with Snowflake, Databricks, AWS, Google Cloud Storage or BigQuery, or Azure administration or architecture
  • Preferred experience with customer data platforms including Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, or Realtio
  • Preferred experience implementing Salesforce Clouds and multi-cloud environments
  • Preferred familiarity with Salesforce Architecture Domains, including Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, and Declarative and Apex Development
  • Preferred experience with Python, Java, .NET, or SQL
  • Availability to work AMER shifts from 6:30 PM to 3:30 AM

Артықшылықтар

  • Resources and benefits designed to support wellbeing and work-life balance
  • AI agents that help employees increase their impact
  • Reasonable accommodations available throughout the application and recruiting process
  • Equal-opportunity employment and protection from discrimination

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