WASABIT - Talent Acquisition as a Service
WASABIT - Talent Acquisition as a Service
WASABIT - Talent Acquisition as a Service — ұйымдарға неғұрлым тиімді қызметкерлерді іріктеу үдерістерін қалыптастыруға көмектесуге бағытталған рекрутинг және консалтинг компаниясы. Оның Talent Acquisition as a Service моделі клиенттің ішкі персоналымен бірге ішкі таланттарды басқару функциясы ретінде жұмыс істей алатын кіріктірілген рекрутинг тобын ұсынады. Recruitment Process Outsourcing (RPO) арқылы WASABIT жұмыс беруші брендін дамытуға, кандидаттарды іздеуге және рекрутинг үдерістерін жүргізуге қолдау көрсетеді, ал икемді ынтымақтастық моделі қызметкерлерге деген қажеттілік өзгерген кезде бейімделе алады. Компания әртүрлі салалар мен орналасқан жерлерде жұмыс істейді, сондықтан оның командасы маңызды кадр тарту бастамаларына практикалық қолдау іздейтін ұйымдарға сай келеді.

Remote Customer Support Specialist in Japan

Support campervan customers in Japan by managing leads, bookings, cleaning schedules, inventory, and partner coordination for WASABIT. Handle customer communication through phone, email, and the WIX CRM.

Сипаттама

  • Handle incoming customer leads through phone, email, and the WIX CRM
  • Qualify prospects and promote relevant services to drive conversions
  • Coordinate booking resources, schedules, and cleaning arrangements
  • Track van supplies and manage related inventory orders
  • Respond to enquiries and prepare quotes for customized customer requests
  • Collaborate with marketing on projects, promotions, and campaigns
  • Administer seasonal promotions and special offers
  • Maintain accurate website content and regularly update FAQs
  • Coordinate with vehicle partners on operational matters, month-end closing, and revenue-share statements
  • Maintain pre-booking and post-booking checklists
  • Confirm vehicles are cleaned, repaired, and maintained before and after each booking

Талаптар

  • Fluent English communication skills
  • Customer service experience, ideally handling enquiries by phone
  • Genuine interest in or knowledge of the hospitality industry
  • At least two years of experience preferred
  • Adaptable approach with a startup-oriented mindset
  • Willingness to take on responsibilities beyond the core job description

Артықшылықтар

  • Incentive opportunity tied to converting leads into customers
  • Remote work arrangement

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