Davies
Davies
5 001 – 10 000 Қызметкерлер
КонсалтингСақтандыру
Davies — сақтандыру, қаржылық қызметтер және қатаң реттелетін басқа да ұйымдарға қызмет көрсететін жаһандық кәсіби қызметтер мен технологиялар компаниясы. Компанияның қызметі құқықтық және сақтандыру талаптарын басқару, консалтинг, бизнесті трансформациялау, технологиялар және ресурстармен қамтамасыз етуді қамтиды. Бұл бағыттар тәуекелдер мен сақтандырудың бүкіл құн тізбегін, соның ішінде сақтандыру талаптарын, андеррайтингті, дистрибуцияны, реттеу мен тәуекелдерді, сот-бухгалтерлік сараптаманы, клиент тәжірибесін, адами капиталды және цифрлық трансформацияны қамтиды. 20-дан астам елде жұмыс істейтін 8 500-ден аса маманы бар Davies 1 700-ден астам клиентке қолдау көрсетеді және платформаларды интеграциялау мен клиенттерге қызмет көрсетуді жақсарту үшін зерттеулерге, инновацияларға және жасанды интеллектке инвестиция салады.

Part-Time Technical Support Analyst (Remote, Canada)

Part-time remote role supporting ClaimsPro users with domain migrations and maintaining Windows hardware, software, networks, and Exchange systems.

Сипаттама

  • Support end users through migration to a new domain
  • Maintain company software and hardware
  • Manage support requests and remain accountable for incidents through resolution
  • Install, configure, and maintain workstations and servers in a Microsoft Windows environment
  • Install, configure, and maintain peripherals and network equipment
  • Record system configurations and IT operating standards and procedures
  • Apply and monitor security policies
  • Complete data backup and recovery activities
  • Carry out hardware and software upgrades
  • Configure and troubleshoot corporate email through Exchange
  • Contribute to infrastructure and software projects of small to medium complexity
  • Report project progress to IT stakeholders
  • Assess project risks, escalate issues to management, and support mitigation efforts
  • Handle additional duties as assigned
  • Work occasional evenings and weekends when required

Талаптар

  • Grade 12 education or equivalent
  • Post-secondary diploma or degree in information technology is preferred
  • 0–2 years of relevant industry experience
  • Strong knowledge of Microsoft Windows 11
  • Experience administering Active Directory users and groups
  • Computer hardware troubleshooting experience
  • Email administration experience with Exchange or Microsoft 365 is an asset
  • Experience with VPN software is an asset
  • Fluency in French and English is required
  • Strong spoken and written English communication skills
  • Organizational, prioritization, interpersonal, problem-solving, and collaboration skills
  • Exposure to imaging solutions

Артықшылықтар

  • Contract employment
  • Remote work based in Laval, Quebec
  • Accommodations are available upon request throughout the recruitment and assessment process

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