Davies
Davies
5,001 – 10,000 कर्मचारी
परामर्शबीमा
Davies एक वैश्विक पेशेवर सेवाओं और प्रौद्योगिकी कंपनी है, जो बीमा, वित्तीय सेवाओं और अन्य अत्यधिक विनियमित संगठनों को सेवाएँ प्रदान करती है। इसका कार्य जोखिम और बीमा मूल्य शृंखला में कानूनी सेवाओं और दावों के प्रबंधन, परामर्श, व्यवसाय रूपांतरण, प्रौद्योगिकी और संसाधन उपलब्ध कराने तक फैला है। इसमें दावे, अंडरराइटिंग, वितरण, विनियमन और जोखिम, फॉरेंसिक अकाउंटिंग, ग्राहक अनुभव, मानव पूंजी और डिजिटल रूपांतरण शामिल हैं। 20 से अधिक देशों में 8,500 से अधिक पेशेवरों के साथ Davies 1,700 से अधिक ग्राहकों को सहयोग देता है और प्लेटफ़ॉर्म एकीकरण तथा ग्राहक सेवा को बेहतर बनाने के लिए अनुसंधान, नवाचार और कृत्रिम बुद्धिमत्ता में निवेश करता है।

Part-Time Technical Support Analyst (Remote, Canada)

Part-time remote role supporting ClaimsPro users with domain migrations and maintaining Windows hardware, software, networks, and Exchange systems.

विवरण

  • Support end users through migration to a new domain
  • Maintain company software and hardware
  • Manage support requests and remain accountable for incidents through resolution
  • Install, configure, and maintain workstations and servers in a Microsoft Windows environment
  • Install, configure, and maintain peripherals and network equipment
  • Record system configurations and IT operating standards and procedures
  • Apply and monitor security policies
  • Complete data backup and recovery activities
  • Carry out hardware and software upgrades
  • Configure and troubleshoot corporate email through Exchange
  • Contribute to infrastructure and software projects of small to medium complexity
  • Report project progress to IT stakeholders
  • Assess project risks, escalate issues to management, and support mitigation efforts
  • Handle additional duties as assigned
  • Work occasional evenings and weekends when required

आवश्यकताएँ

  • Grade 12 education or equivalent
  • Post-secondary diploma or degree in information technology is preferred
  • 0–2 years of relevant industry experience
  • Strong knowledge of Microsoft Windows 11
  • Experience administering Active Directory users and groups
  • Computer hardware troubleshooting experience
  • Email administration experience with Exchange or Microsoft 365 is an asset
  • Experience with VPN software is an asset
  • Fluency in French and English is required
  • Strong spoken and written English communication skills
  • Organizational, prioritization, interpersonal, problem-solving, and collaboration skills
  • Exposure to imaging solutions

लाभ

  • Contract employment
  • Remote work based in Laval, Quebec
  • Accommodations are available upon request throughout the recruitment and assessment process

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