Davies
Davies
5.001 – 10.000 Angajați
AsigurăriConsultanță
Davies este o companie globală de servicii profesionale și tehnologie, care oferă servicii organizațiilor din domeniul asigurărilor, serviciilor financiare și altor sectoare strict reglementate. Activitatea sa acoperă gestionarea juridică și a daunelor, consultanța, transformarea afacerilor, tehnologia și furnizarea de resurse de-a lungul lanțului valoric al riscurilor și asigurărilor, inclusiv daune, subscriere, distribuție, reglementare și gestionarea riscurilor, contabilitate criminalistică, experiența clienților, capital uman și transformare digitală. Cu peste 8.500 de profesioniști în mai mult de 20 de țări, Davies sprijină peste 1.700 de clienți și investește în cercetare, inovare și inteligență artificială pentru a îmbunătăți integrarea platformelor și serviciile oferite clienților.

Part-Time Technical Support Analyst (Remote, Canada)

Part-time remote role supporting ClaimsPro users with domain migrations and maintaining Windows hardware, software, networks, and Exchange systems.

Descriere

  • Support end users through migration to a new domain
  • Maintain company software and hardware
  • Manage support requests and remain accountable for incidents through resolution
  • Install, configure, and maintain workstations and servers in a Microsoft Windows environment
  • Install, configure, and maintain peripherals and network equipment
  • Record system configurations and IT operating standards and procedures
  • Apply and monitor security policies
  • Complete data backup and recovery activities
  • Carry out hardware and software upgrades
  • Configure and troubleshoot corporate email through Exchange
  • Contribute to infrastructure and software projects of small to medium complexity
  • Report project progress to IT stakeholders
  • Assess project risks, escalate issues to management, and support mitigation efforts
  • Handle additional duties as assigned
  • Work occasional evenings and weekends when required

Cerințe

  • Grade 12 education or equivalent
  • Post-secondary diploma or degree in information technology is preferred
  • 0–2 years of relevant industry experience
  • Strong knowledge of Microsoft Windows 11
  • Experience administering Active Directory users and groups
  • Computer hardware troubleshooting experience
  • Email administration experience with Exchange or Microsoft 365 is an asset
  • Experience with VPN software is an asset
  • Fluency in French and English is required
  • Strong spoken and written English communication skills
  • Organizational, prioritization, interpersonal, problem-solving, and collaboration skills
  • Exposure to imaging solutions

Beneficii

  • Contract employment
  • Remote work based in Laval, Quebec
  • Accommodations are available upon request throughout the recruitment and assessment process

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