BCX
BCX
5 001 – 10 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг
BCX — адамдардың оқу, өмір сүру және жұмыс істеу тәсілдерін жақсартуға арналған шешімдер әзірлейтін консалтинг, логистика және маркетинг компаниясы. Оның командасы практикалық мәселелерді шешуге және клиенттерге туындайтын қиындықтарды еңсеруге көмектесетін тәсілдер жасауға назар аударады. BCX компаниясының жұмысқа қабылдау бағыты болашаққа бағдарланған жұмысқа шығармашылық, бейімделгіштік және шешімге бағытталған көзқарас әкелетін талантты адамдарды тарту мен дамытуға мән береді.

Junior Field Service Customer Engineer – BCX, Kramerville

Junior Field Service Customer Engineer supporting BCX clients with hardware installations, removals, maintenance, and remote diagnostics in an onsite role. The position focuses on configuration management, service-level delivery, and technician support.

Сипаттама

  • Provide routine hardware servicing and remote diagnostics under supervision
  • Meet agreed service levels for contracted clients
  • Maintain configuration records, including the CMDB
  • Operate and manage installed hardware and software
  • Complete procedures in line with service-level agreements and requirements
  • Use approved plans and instructions to install or remove hardware and software
  • Verify equipment against installation and removal instructions
  • Install and remove hardware and software with approved tools, instructions, and standards
  • Assist technicians by phone using remote tools and customer applications such as Remedy
  • Support achievement of SLA targets
  • Report to the Ops Manager: Onsite Operations (M/S6)

Талаптар

  • NQF 4 qualification or Grade 12 National Diploma
  • At least two years of experience servicing and installing hardware solutions in a retail environment
  • CompTIA certification
  • Microsoft Systems Associate or Engineer certification, such as MCSA or MCSE
  • Linux LPIC 1 and 2, Certified Linux Administrator, or CompTIA Linux+ certification
  • Willingness to travel locally
  • Valid driver’s licence and reliable vehicle, both required
  • Availability to work extended or long hours when necessary
  • Knowledge of ICT
  • Technology consulting capability
  • Problem-solving skills
  • Customer service skills
  • Ability to work effectively in a team
  • Ability to work with people
  • Ability to follow instructions and procedures
  • Ability to apply expertise and technology
  • Ability to deliver results and meet customer expectations
  • Ability to achieve personal work goals and objectives

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