BCX
BCX
5 001 – 10 000 Xodimlar
KonsaltingLogistikaMarketing
BCX odamlarning ta’lim olishi, yashashi va ishlash usullarini yaxshilashga qaratilgan yechimlarni ishlab chiqadigan konsalting, logistika va marketing kompaniyasidir. Uning jamoasi amaliy muammolarni hal qilishga hamda mijozlarga yuzaga kelayotgan qiyinchiliklarni bartaraf etishda yordam beradigan yondashuvlarni yaratishga e’tibor qaratadi. BCX kompaniyasining ishga yollash yo‘nalishi kelajakka qaratilgan faoliyatga ijodkorlik, moslashuvchanlik va yechimga yo‘naltirilgan fikrlash tarzini olib kiradigan iqtidorli insonlarni jalb etish va rivojlantirishga urg‘u beradi.

Junior Field Service Customer Engineer – BCX, Kramerville

Junior Field Service Customer Engineer supporting BCX clients with hardware installations, removals, maintenance, and remote diagnostics in an onsite role. The position focuses on configuration management, service-level delivery, and technician support.

Tavsif

  • Provide routine hardware servicing and remote diagnostics under supervision
  • Meet agreed service levels for contracted clients
  • Maintain configuration records, including the CMDB
  • Operate and manage installed hardware and software
  • Complete procedures in line with service-level agreements and requirements
  • Use approved plans and instructions to install or remove hardware and software
  • Verify equipment against installation and removal instructions
  • Install and remove hardware and software with approved tools, instructions, and standards
  • Assist technicians by phone using remote tools and customer applications such as Remedy
  • Support achievement of SLA targets
  • Report to the Ops Manager: Onsite Operations (M/S6)

Talablar

  • NQF 4 qualification or Grade 12 National Diploma
  • At least two years of experience servicing and installing hardware solutions in a retail environment
  • CompTIA certification
  • Microsoft Systems Associate or Engineer certification, such as MCSA or MCSE
  • Linux LPIC 1 and 2, Certified Linux Administrator, or CompTIA Linux+ certification
  • Willingness to travel locally
  • Valid driver’s licence and reliable vehicle, both required
  • Availability to work extended or long hours when necessary
  • Knowledge of ICT
  • Technology consulting capability
  • Problem-solving skills
  • Customer service skills
  • Ability to work effectively in a team
  • Ability to work with people
  • Ability to follow instructions and procedures
  • Ability to apply expertise and technology
  • Ability to deliver results and meet customer expectations
  • Ability to achieve personal work goals and objectives

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