Walmart
Walmart
Walmart — гипермаркеттер, жеңілдікпен жұмыс істейтін әмбебап дүкендер, азық-түлік дүкендері және онлайн маркетплейс арқылы тұтынушыларға қызмет көрсететін жаһандық бөлшек сауда және электрондық коммерция компаниясы. Оның кең тауар ұсынысы ірі физикалық дүкендер желісімен, тұтынушыға тікелей сату операцияларымен және компанияның барлық бағыттары бойынша тауарлардың қозғалысын қамтамасыз ететін логистика мен жеткізу тізбегі жүйелерімен қолдау табады.

Customer Support Representative - VIZIO/Walmart Call Center

Provide technical and customer support for VIZIO and Walmart consumer electronics customers. Troubleshoot issues, document calls, and maintain records in this onsite Dakota Dunes role.

Сипаттама

  • Deliver courteous, professional support to VIZIO and Walmart customers
  • Assist customers with technical concerns while maintaining a positive service experience
  • Listen actively to diagnose technical problems and determine appropriate solutions
  • Record calls and troubleshooting details in Excel and Salesforce
  • Keep customer and support records accurate and well organized
  • Build knowledge of consumer technology products

Талаптар

  • GED or high school diploma
  • At least six months of experience handling customer requests in a contact center or retail setting
  • At least six months of experience using basic computer processing or data-entry software
  • Availability for Monday through Friday shifts between 7 a.m. and 8 p.m.
  • Experience using Excel
  • Strong typing ability
  • Advanced electronics and computer troubleshooting experience is a valuable asset

Артықшылықтар

  • Performance-based bonus opportunities
  • Medical, vision, and dental insurance coverage
  • 401(k) plan
  • Employee stock purchase program
  • Company-paid life insurance
  • Paid time off, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short- and long-term disability coverage
  • Company discounts
  • Military leave pay
  • Adoption and surrogacy expense reimbursement
  • Walmart-funded education benefits through Live Better U
  • Full payment of tuition, books, and fees for eligible education programs

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