Boulevard
Boulevard
Boulevard медспалар, салондар, спалар, шаштараздар және тырнақ салондары сияқты алдын ала жазылу арқылы қызмет көрсететін өзін-өзі күту бизнесіне арналған клиент тәжірибесін басқару бағдарламалық жасақтамасын әзірлейді. Оның платформасы онлайн жазылуды, клиент профильдерін, адалдық құралдарын, төлемдерді, маркетингті, есептілікті, жоспарлауды және сату нүктесі операцияларын бір жүйеге біріктіреді. Boulevard өзін-өзі күту саласының мамандарына күнделікті жұмыс үдерістері мен клиенттермен қарым-қатынасты басқаруға көмектесіп, командалар үшін бизнесті тиімді жүргізуге, ал клиенттер үшін қызмет алудың ыңғайлы болуына жағдай жасайды.

Boulevard Risk Analyst II – Payments and Fraud (Remote, US)

Analyze merchant applications, transactions, and fraud exposure for Boulevard’s appointment-based self-care platform. Support KYC, AML, card-brand, and payments compliance.

Сипаттама

  • Evaluate merchant applications against KYC and AML requirements
  • Investigate flagged transactions and alerts, recommending appropriate payment-processing actions
  • Support the development of fraud-detection and risk-management tools
  • Assess merchant transaction histories and recommend payment-processing limits
  • Handle inquiries from customers, partners, and internal stakeholders
  • Coordinate payment-processing matters with Onboarding, Customer Support, and external partners
  • Approve merchant applications in line with company policies, processor standards, card-brand rules, and federal regulations
  • Identify improvements that simplify underwriting and enhance the merchant experience

Талаптар

  • High school diploma required; bachelor’s degree preferred
  • Three to seven years of payments-industry experience in underwriting, transaction monitoring, customer support, fraud, or risk management
  • Proficiency with Microsoft Office and Google productivity tools, particularly Excel or Sheets
  • Experience with merchant-processing platforms and applications
  • Knowledge of Visa, Mastercard, and other card-brand rules and regulations
  • Understanding of PCI compliance requirements
  • Ability to interpret credit-card processing statements
  • Strong analytical, research, and detail-orientation skills
  • Ability to investigate complex merchant issues, make decisions, and communicate findings
  • Comfort communicating directly with customers by email or phone to verify application information
  • Self-directed work style and comfort working in a digitally connected environment

Артықшылықтар

  • Competitive base salary with eligibility for performance bonuses
  • Equity participation for all full-time employees
  • Medical coverage with up to 100% employee premium coverage and 75% dependent coverage
  • Annual employer HSA contribution of $1,200 for eligible plans
  • Fully covered dental, vision, life, and disability insurance
  • Twelve weeks of fully paid parental leave in the United States
  • Flexible paid time off
  • Ten U.S. company holidays
  • Fully remote work
  • $200 home-office setup allowance
  • $50 monthly work-from-home reimbursement
  • $200 quarterly Boulevard Bucks allowance for well-being and industry connection
  • One Medical membership
  • Employee Assistance Program

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