Senior Nursing Managing Consultant
QualtricsLead nursing workflow redesign, analytics, and patient experience improvement for U.S. health systems. At Qualtrics, manage client engagements, clinical training, and partnerships.
Open
Gainsight is an enterprise SaaS company focused on customer success and post-sales growth. Its platform brings together customer success management, product experience, customer communities, customer education through Skilljar, and AI-powered tools including Staircase AI, Agent Studio, and Gainsight MCP. The company helps businesses use customer data to improve retention, expand accounts, increase product adoption, and automate workflows for customer success managers and product teams. Gainsight’s hiring spans a broad B2B technology organization building scalable solutions for enterprise customers.
Senior Solution Design Consultant at Gainsight — Remote in Tennessee
Lead renewal diagnostics, operating-model design, financial business cases, and AI-human workflow planning for Gainsight’s customer-success platform. Partner with Sales, Finance, Deal Desk, Solutions Architecture, and Delivery from discovery through implementation.
Description
- Own the Atlas Renewals Diagnostic from executive sponsorship and scoping through interviews, system walkthroughs, maturity scoring, and executive readout.
- Translate diagnostic results into a target service design covering autonomous, approval-based, and human renewal actions across the autonomy ramp.
- Develop business cases covering parity and partnership scenarios, documented assumptions, capacity models, and cost-to-serve analysis.
- Provide pricing inputs and work with Deal Desk and Finance on commercial structure, margins, and ramp curves.
- Create an AI-human responsibility matrix defining owners, autonomy levels, guardrails, and escalation routes.
- Protect solution integrity during commercial negotiations and align the design and business case with contract terms.
- Hand off design intent, assumptions, risks, and unresolved decisions to Delivery and Solutions Architecture at close.
- Prepare implementation handoff materials, including deal reviews, readiness scorecards, final readouts, pricing models, and open-item registers.
- Reassess the design against live ramp performance and lead the Partnership Value Assessment.
- Help improve diagnostic methodology, shared assets, and practice tools.
- Work cross-functionally with Sales account executives and managers, Data Analysts, Solutions Architects, Deal Desk, Finance, and Delivery.
Requirements
- At least 10 years of relevant professional experience.
- Bachelor’s degree in business, finance, or a related discipline, or an equivalent combination of education and experience.
- Background analyzing business challenges through both qualitative and quantitative methods.
- Experience communicating analysis and recommendations to senior executives.
- Experience with renewals, customer success, or subscription revenue operations.
- Advanced Excel financial modeling skills, including multiyear business cases, margin analysis, and scenario ranges.
- Ability to prioritize effectively and complete deliverables with limited supervision.
- Ability to design and price a configured operating model supported by a commercial case.
- Experience carrying a solution through negotiation and translating its design intent into contract language.
- Willingness to travel occasionally, up to 25%.
- Must be able to work in the United States.
Benefits
- Performance-based commission.
- Eligibility to participate in Gainsight’s equity program.
- Medical premiums fully covered for employees.
- Flexible paid time off.
- 401(k) plan.
- Dental and vision insurance.
- Remote work options.
- $10,000 lifetime fertility stipend.
- Access to coworking spaces worldwide.
- One dedicated Recharge Holiday long weekend each quarter.
- Mentoring and career development opportunities.
Related Jobs
Senior Healthcare Patient Experience Consultant at Qualtrics (Remote, US)
QualtricsGuide healthcare clients through patient experience transformations at Qualtrics. Turn analytics into executive strategy and measurable client results.
Open
Senior Clinical Solutions Delivery Consultant, Cardiovascular Ultrasound — Philips (Remote, U.S.)
Philips
United States
Arizona
California
Colorado
Florida
Illinois
Massachusetts
Minnesota
New York
Ohio
Pennsylvania
Tennessee
Texas
Washington$100,380 – $160,608 / year
RemoteFull-timeMiddleSeniorEnglish RequiredConsultantDeliver clinical education and implementation support for Philips cardiovascular ultrasound solutions across U.S. healthcare organizations. Lead advanced sonography training, workflow assessments, and customer-focused education programs.
Open
Senior Customer Data and Analytics Consultant
AcxiomGuide Acxiom’s customer data, analytics, and Adobe strategy for Bread. Shape CDP, measurement, decisioning, and cross-functional roadmaps.
Open
Remote Healthcare Search Consultant
Ingenovis HealthLead healthcare recruitment searches for physicians, advanced practice professionals, and healthcare leaders. Manage client relationships and candidate placements for Ingenovis Health’s VISTA Search services.
Open
Senior Hotel Spend Management Consultant
BCD TravelLead data-led hotel spend consulting engagements for Advito, BCD Travel’s corporate travel consultancy. Improve hotel program savings, supplier strategy, and client performance.
Open