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Qualtrics
Qualtrics
5,001 – 10,000 Employees
H1B Visa SponsorB2BEnterpriseSaaS
Qualtrics develops experience management software for organizations that want to understand and improve interactions with customers, employees, and markets. Its SaaS platform brings together customer experience, employee engagement, strategy, and research capabilities, using analytics and artificial intelligence to turn feedback and interaction data into actionable insight. Teams use Qualtrics to identify friction in digital journeys, strengthen self-service, and make more informed decisions across key business touchpoints.
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Senior Healthcare Patient Experience Consultant at Qualtrics (Remote, US)

Guide healthcare clients through patient experience transformations at Qualtrics. Turn analytics into executive strategy and measurable client results.

USUnited States
$126,000 – $153,000 / year
RemoteFull-timeSeniorEnglish RequiredConsultant

Description

  • Direct complex consulting projects through completion, delivering quality results within budget and on schedule.
  • Oversee engagement scope, timelines, budgets, deliverables, and outcome measurement.
  • Develop trusted partnerships with executives, health system boards, and clinical teams.
  • Assess client needs, develop proposals, build pipelines, and expand account revenue.
  • Translate healthcare data and analytics into executive briefings, strategic roadmaps, and practical recommendations.
  • Facilitate executive discussions, clinical training, and leadership workshops.
  • Develop, test, and launch improved consulting tools and technologies.
  • Meet utilization expectations and uphold high quality standards across personal and client work.
  • Coach colleagues and work with Strategic Consulting leaders, Associate Principals, Principals, and Partners.

Requirements

  • At least eight years of relevant experience in the healthcare industry.
  • Strong grasp of healthcare market trends and care delivery models.
  • Demonstrated ability to manage consulting engagements end to end, including scope, schedules, budgets, and results.
  • Management consulting experience is strongly preferred.
  • Practical experience in consulting business development, expanding client relationships, or developing proposals.
  • Expertise in patient experience data, analytics, and methodologies.
  • Experience leading improvement initiatives in experience, safety, engagement, quality, or performance.
  • Bachelor’s degree.
  • Willingness to travel up to 75%.

Benefits

  • Qualtrics covers 100% of healthcare benefit premiums for employees and their dependents.
  • Annual experience bonus after the first year of employment.
  • Flexible allowances for wellness, meals, transportation, and other expenses.
  • Medical, dental, vision, life, and disability coverage.
  • 401(k) plan with employer match.
  • Paid time off.
  • Wellness reimbursement.
  • Mental health benefits.
  • Personalized career action planning.
  • Restricted stock units may be part of an offer.
  • A sign-on bonus may be part of an offer.

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