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TELUS
TELUS
H1B Visa SponsorHealthcareInsuranceTelecommunications
TELUS is a Canadian telecommunications company serving consumers and organizations with mobile connectivity, internet, and television services. Its offerings include PureFibre internet, Optik TV, mobile plans and devices, smart home security, and digital healthcare solutions such as virtual care. Alongside its telecommunications operations, TELUS has activities in healthcare and insurance, and supports community initiatives through the TELUS Friendly Future Foundation.
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Senior Product Portfolio Manager, Group Benefits Administration — TELUS (Toronto Hybrid)

Lead the North American group benefits administration portfolio at TELUS Health, guiding modernization, migration, governance, and enterprise product strategy. Shape portfolio direction across Canadian and U.S. markets while balancing client commitments, regulatory needs, and long-term platform health.

CACanadaHybridFull-timeSeniorLeadEnglish RequiredAdministration

Description

  • Own a unified portfolio vision for Canadian and U.S. group benefits administration platforms
  • Create multi-year roadmaps that balance innovation, client commitments, modernization funding, and regulatory obligations
  • Set priorities for investment, standardization, and reducing platform fragmentation
  • Turn portfolio strategy into actionable plans with Product Managers and Architects
  • Collaborate with Engineering and Architecture leaders on scalable platform enhancements
  • Direct major client migrations and platform modernization programs
  • Establish readiness criteria, performance measures, and governance reviews
  • Maintain product consistency while addressing immediate client priorities and sustainable platform health
  • Act as the senior product representative for cross-functional stakeholders and executive communications
  • Coordinate product roadmaps with channel and carrier partnerships, including enablement requirements
  • Develop client and partner narratives that support market positioning
  • Maintain compliance with North American regulatory, legislative, privacy, and security requirements
  • Assess and control risks across the portfolio
  • Track portfolio health and communicate key performance indicators
  • Lead stakeholder alignment, modernization investment cases, platform direction, roadmap reviews, and executive trade-off discussions

Requirements

  • At least 10 years of experience in product management, product portfolio management, or platform leadership, preferably in complex enterprise settings
  • Extensive knowledge of group benefits administration, especially U.S. market legislation and compliance
  • A strong record of managing multiple products within enterprise-scale portfolios
  • Experience leading modernization and large migration programs involving legacy systems, multi-tenant complexity, and organization-wide change
  • Exceptional communication skills with executive audiences
  • Ability to influence decisions across matrixed organizations with distributed ownership
  • Strong judgment when setting priorities and making trade-offs
  • Practical understanding of North American regulatory and compliance environments
  • Demonstrated knowledge of U.S. group benefits market requirements
  • Experience working with channel and carrier partners
  • Background partnering with Architecture or Technology leadership on platform strategy
  • Experience establishing governance models and operating frameworks across product portfolios
  • Familiarity with employer, carrier, and partner ecosystems in public- and private-sector markets
  • Quebec candidates must know English when the role involves regular English interaction or English-language applications and software

Benefits

  • Competitive salary with bonus opportunities
  • At least three weeks of vacation
  • Flexible benefits coverage for employees and their families
  • Options to work in the office, virtually, or through a hybrid arrangement
  • Company-matched pension plan
  • Opportunities to contribute to local communities
  • Career advancement and learning and development opportunities
  • Recruitment accommodations for applicants with disabilities when required

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