Tala
Tala
Tala is a fintech company building accessible digital financial services for people underserved by traditional institutions. Through its money app, Tala offers credit, payments, savings, and transfers in Kenya, Mexico, the Philippines, and India. Its use of artificial intelligence and machine learning supports more personalized financial experiences, including real-time money management and digital financial identities. Tala’s teams work on products designed to expand access to financial tools and help customers manage money with greater flexibility.

Senior Product Manager, Fraud and Risk at Tala (India, Remote)

Lead Tala’s global product strategy for fraud prevention, authentication, identity, and risk. Build data-informed security products that protect borrowers while preserving a smooth customer experience.

Description

  • Own Tala’s multi-year strategy and roadmap for fraud prevention, authentication, identity, and related risk capabilities
  • Find ways to strengthen fraud controls across signup, login, account management, and other high-risk customer actions
  • Reduce fraud losses and false positives while limiting unnecessary friction for customers
  • Turn complex fraud patterns, emerging attack methods, and business needs into focused product priorities
  • Work with Data Science and Analytics to set model objectives, assess model and feature performance, and improve detection
  • Set fraud decision thresholds and rules using data and business goals
  • Define and track metrics such as fraud losses, detection accuracy, false-positive rates, conversion, and authentication success
  • Strengthen the data and infrastructure that support effective fraud decisions
  • Collaborate on detection models, rules, feature infrastructure, and decisioning systems
  • Convert unclear fraud and authentication challenges into precise product requirements
  • Lead engineers and cross-functional partners in delivering the roadmap
  • Prioritize work according to customer impact, fraud exposure, business value, technical complexity, and available data
  • Increase the scalability and reliability of Tala’s fraud and authentication infrastructure
  • Lead initiatives from strategy and discovery through launch, measurement, and iteration
  • Analyze fraud incidents and new patterns, then apply the findings to proactive product and system improvements
  • Develop partnerships across Product, Engineering, Data Science, Analytics, Lending, Finance, Customer Care, Marketing, and Legal
  • Explain complex fraud and risk topics clearly to technical and non-technical stakeholders
  • Oversee external vendors and technology partners supporting fraud, authentication, identity, or risk functions
  • Align distributed global teams and make decisions in situations involving incomplete or ambiguous information

Requirements

  • At least five years of Product Management experience, including ownership of complex technical products or platforms
  • Experience building or managing products involving fraud, risk, authentication, identity, KYC, account security, payments, lending, or financial crime
  • A track record of partnering closely with Engineering and Data Science on fraud detection, risk decisioning, authentication, or identity solutions
  • Experience using data and performance metrics to guide product decisions and evaluate results
  • Experience handling fraud incidents, emerging fraud patterns, or other high-impact risk events
  • Ability to turn complex, ambiguous challenges into clear requirements and actionable roadmaps
  • Experience overseeing external vendors or technology partners
  • Strong cross-functional leadership and communication abilities
  • Comfort working in a fast-moving, distributed, highly collaborative environment

Benefits

  • Full-time employment
  • Remote-first work model
  • Access to office hubs in Santa Monica, Nairobi, Mexico City, Manila, and Bangalore

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