LogoFresh Jobs Ahead
Mobile Communications America
Mobile Communications America
1,001 – 5,000 Employees
H1B Visa SponsorConsultingHealthcareLogistics
Mobile Communications America provides wireless communication and security technology for organizations that depend on reliable, coordinated operations. Its solutions span two-way radios, mobile video, data systems, video surveillance, and integrated security, supporting sectors such as public safety, education, healthcare, and logistics. The company combines communications expertise with service-focused implementation to help teams improve safety, connectivity, and day-to-day efficiency.
LinkedIn
Company Jobs

Senior People Success Partner

Advise leaders on employee relations, talent, performance, and organizational health. Support Mobile Communications America’s nationwide wireless communications, security, and workplace safety business.

USUnited StatesILIllinoisMDMarylandMIMichiganPAPennsylvaniaVAVirginia
$105,000 – $125,000 / year
On-siteFull-timeSeniorEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Act as a strategic People partner to senior managers and business leaders.
  • Build trusted relationships with senior managers and employees in assigned areas.
  • Learn the business’s operations, goals, workforce needs, and organizational challenges.
  • Turn business priorities into People strategies, recommendations, and actions.
  • Anticipate workforce challenges and recommend solutions proactively.
  • Use People data, workforce trends, and business insights to guide recommendations and decisions.
  • Lead complex, sensitive employee relations matters.
  • Conduct or oversee workplace investigations and recommend appropriate actions.
  • Advise leaders on performance, conduct, policies, and workplace concerns.
  • Coordinate with People Success leadership, Legal, and other partners on high-risk or highly sensitive matters.
  • Spot employee relations trends and recommend preventive measures.
  • Promote consistent, well-documented handling of employee matters.
  • Coach senior managers and managers of managers on performance, accountability, communication, team effectiveness, engagement, and leadership.
  • Help leaders address complex employee and organizational situations.
  • Challenge practices, behaviors, or decisions that may create risk or harm the organization.
  • Identify manager capability gaps and work with appropriate partners on solutions.
  • Support leaders through difficult conversations and significant employee decisions.
  • Work with leaders on performance management, talent reviews, succession planning, retention, and development.
  • Facilitate talent discussions and identify high-performing and high-potential employees.
  • Identify talent risks, critical roles, development needs, and succession gaps.
  • Coach managers on evaluating performance and addressing concerns.
  • Support performance improvement plans and strategies.
  • Work with Talent Acquisition and business leaders to understand current and future talent needs.
  • Support internal mobility and leadership pipeline strategies.

Requirements

  • Bachelor’s degree in human resources, business administration, organizational leadership, or a related field is preferred.
  • At least 10 years of progressive experience in human resources, HR business partnering, employee relations, or People roles.
  • Experience partnering with senior managers and business leaders.
  • Strong background handling complex employee relations and performance matters.
  • Experience in talent management, workforce planning, organizational change, and leadership coaching.
  • Solid knowledge of employment practices and applicable employment laws.
  • Ability to assess risk and make sound recommendations in complex or ambiguous situations.
  • Business acumen to connect People strategies with business priorities.
  • Excellent communication, influencing, coaching, and relationship-building skills.
  • Ability to work independently and manage competing priorities effectively.
  • Willingness to travel as needed to support company and customer needs.
  • Sponsorship is not available for this position.

Benefits

  • Reasonable accommodations are available during the application or interview process.
  • The employer is an Equal Opportunity workplace and Affirmative Action employer.
  • An inclusive environment that celebrates diversity.

Related Jobs

RELX

Strategic Customer Success Manager, Nexis+ AI — RELX

RELX
Skilled Worker Visa SponsorConsultingHealthcareInsurance
USUnited StatesILIllinoisMDMarylandNYNew YorkNCNorth CarolinaOHOhioVAVirginia
$78,800 – $131,300 / year
On-siteFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success Manager

Help enterprise clients adopt and expand their use of Nexis+ AI, connecting the solution to their business goals and measurable value. Work with clients and internal teams to guide onboarding, strengthen account health, and identify opportunities for growth.

Open
LexisNexis

Strategic Customer Success Manager, Nexis+ AI

LexisNexis
H1B Visa SponsorConsultingHealthcareLegal
USUnited StatesILIllinoisMDMarylandNYNew YorkNCNorth CarolinaOHOhioVAVirginia
$78,800 – $131,300 / year
On-siteFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success Manager

Help enterprise clients adopt and scale Nexis+ AI, while building lasting partnerships with LexisNexis Legal & Professional. Drive retention, account growth, and measurable client value through strategic customer success.

Open